Bug 2024096

Summary: graph of core count for openshift containers showing number of nodes instead of core count since 27th of October
Product: Red Hat Hybrid Cloud Console (console.redhat.com) Reporter: Felix Dewaleyne <fdewaley>
Component: Subscription WatchAssignee: Kevin Howell <khowell>
Status: CLOSED CURRENTRELEASE QA Contact: Jon Allen <jallen>
Severity: urgent Docs Contact:
Priority: urgent    
Version: unspecifiedCC: akaiser, chambrid, fdewaley, khowell, nkathole, rdey, rjerrido, rlichti, sbhamrah, sghai, sjagtap
Target Milestone: ---Flags: rjerrido: needinfo-
rjerrido: needinfo-
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Last Closed: 2022-03-16 10:11:49 UTC Type: Bug
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Description Flags
Screenshot vCPU resource center update none

Description Felix Dewaleyne 2021-11-17 10:11:13 UTC 
Description of problem:
the graph on the https://console.redhat.com/openshift/subscriptions/openshift-container seems to show the number of nodes instead of the number of cores since the 27th of October for that customer

Version-Release number of selected component (if applicable):


How reproducible:
seen on that customer's account

Steps to Reproduce:
1. go to https://console.redhat.com/openshift/subscriptions/openshift-container. 
2. Filter by "SLA Premium"
3. see core count

Actual results:
the count seems to be the count of nodes since the 27th October 2021

Expected results:
the count is the number of cores as expected

Additional info:
- AWS hosted
- account details added in private
Comment 2 luke couzens 2021-11-17 10:22:28 UTC 
Hi Felix, I don't believe this is a cost management issue, but subscription watch. I'm going to change the component for this BZ.
Comment 3 Nikhil Kathole 2021-11-18 07:46:10 UTC 
Hi Felix,

Thanks for reaching out.

The behavior you are seeing is related to "Recent changes to vCPU calculations". You can see new update in resource center available on the same page (see screenshot attached) https://console.redhat.com/openshift/subscriptions/openshift-container.

Changes to vCPU counting methods made on October 28, 2021, could improve the accuracy of your Red Hat OpenShift usage data.

Learn more at https://access.redhat.com/documentation/en-us/subscription_central/2021/html/getting_started_with_the_subscriptions_service/con-trbl-how-do-vcpus-hyperthreading-affect-data_assembly-troubleshooting-common-questions-ctxt about these changes and how your data might be affected. 

Please let us know if it helps or any questions.
Comment 4 Nikhil Kathole 2021-11-18 07:47:30 UTC 
Created attachment 1842506 [details]
Screenshot vCPU resource center update