Bug 202966

Summary:	seamonkey fails to retrieve https URLs on x86_64
Product:	[Fedora] Fedora	Reporter:	Andrew Dunstan <andrew>
Component:	seamonkey	Assignee:	Kai Engert (:kaie) (inactive account) <kengert>
Status:	CLOSED CURRENTRELEASE	QA Contact:	Fedora Extras Quality Assurance <extras-qa>
Severity:	medium	Docs Contact:
Priority:	medium
Version:	5	CC:	extras-qa
Target Milestone:	---
Target Release:	---
Hardware:	x86_64
OS:	Linux
Whiteboard:
Fixed In Version:	seamonkey-1.0.5-0.5.fc5	Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2006-09-20 20:35:33 UTC	Type:	---
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Andrew Dunstan 2006-08-17 15:00:39 UTC

Description of problem:

cannot open SSL pages


Version-Release number of selected component (if applicable):

seamonkey.x86_64                         1.0.4-0.5.1.fc5 

How reproducible:


completely


Steps to Reproduce:
1. open browser
2. navigate to https://bugzilla.redhat.com/bugzilla/index.cgi (or any https url)
3.
  
Actual results:

Following appears:

Incorrect Response

This document cannot be displayed unless you install the Personal Security
Manager (PSM). Download and install PSM and try again, or contact your system
administrator. 

The site responded to the network request in an unexpected way and the browser
cannot continue.

Expected results:

page opens

Additional info:

Firefox on the same machine has no problem opening the url.
SELinux is disabled.
This does not appear to happen on my i686 box.

Comment 1 Walt Smith 2006-08-17 19:34:21 UTC

Same problem on x86-32  (P III ), FC5.

Comment 2 Kai Engert (:kaie) (inactive account) 2006-08-17 19:42:12 UTC

I suspect this is the same as bug 201922.

The solution is to update the nss package to the latest available update package.

On your system, do you still have nss-3.11-4 installed?
Please update to nss-3.11.1-1 or later.

Unfortunately, updating the nss package may not be sufficient, you'll also have
to locate the file "compreg.dat" in your profile directory (below ~/.mozilla).
This combined should fix it. If this helps you, please report in this bug.

We are currently discussing how to prevent this bug in the future, and ensure
that newer seamonkey/firefox releases will automatically pull in the required
nss package.

Comment 3 Andrew Dunstan 2006-08-17 19:57:22 UTC

Upgrading the library was sufficient. Thanks.

Comment 4 Walt Smith 2006-08-27 22:42:36 UTC

Upgrading the nss file was sufficient for x86-32, P-III FC5... thanks.

Comment 5 Kai Engert (:kaie) (inactive account) 2006-09-20 20:35:33 UTC

The seamonkey package has been updated to depend on a newer version of NSS.
Users updating to seamonkey-1.0.5-0.5.fc5 will automatically get a newer NSS lib
and this bug will be fixed for them