Bug 2037784

Summary: Installer should retry when it fails to download the RHCOS image
Product: OpenShift Container Platform Reporter: Itzik Brown <itbrown>
Component: InstallerAssignee: ShiftStack Bugwatcher <shiftstack-bugwatcher>
Installer sub component: OpenShift on OpenStack QA Contact: Itzik Brown <itbrown>
Status: CLOSED DEFERRED Docs Contact:
Severity: medium    
Priority: low CC: aos-bugs, juriarte, pprinett
Version: 4.8Keywords: Triaged
Target Milestone: ---   
Target Release: ---   
Hardware: All   
OS: All   
Whiteboard:
Fixed In Version: Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2023-03-09 01:10:43 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Attachments:
Description Flags
Install log none

Description Itzik Brown 2022-01-06 15:04:29 UTC 
Created attachment 1849273 [details]
Install log

From time to time the installation fails with something like the one below:

2022-01-03 16:33:27.936 | level=debug msg=Generating Terraform Variables...
2022-01-03 16:33:27.940 | level=info msg=Obtaining RHCOS image file from 'https://rhcos-redirector.apps.art.xq1c.p1.openshiftapps.com/art/storage/releases/rhcos-4.8/48.84.202109241901-0/x86_64/rhcos-48.84.202109241901-0-openstack.x86_64.qcow2.gz?sha256=e0a1d8a99c5869150a56b8de475ea7952ca2fa3aacad7ca48533d1176df503ab'
2022-01-03 16:33:27.943 | level=fatal msg=failed to fetch Terraform Variables: failed to generate asset "Terraform Variables": failed to get openstack Terraform variables: Get "https://rhcos-redirector.apps.art.xq1c.p1.openshiftapps.com/art/storage/releases/rhcos-4.8/48.84.202109241901-0/x86_64/rhcos-48.84.202109241901-0-openstack.x86_64.qcow2.gz": dial tcp: lookup rhcos-redirector.apps.art.xq1c.p1.openshiftapps.com on 10.46.0.31:53: read udp 172.16.40.23:38673->10.46.0.31:53: i/o timeout
2022-01-03 16:33:27.946 | 

Version:
4.8.0-0.nightly-2021-12-23-010813 but we see it for other versions as well
IPI


I expect the installer to have some sort of retry mechanism.
Comment 2 Shiftzilla 2023-03-09 01:10:43 UTC 
OpenShift has moved to Jira for its defect tracking! This bug can now be found in the OCPBUGS project in Jira.

https://issues.redhat.com/browse/OCPBUGS-9066