Bug 2040

Summary: aic7-xxx.c does not work properly.
Product: [Retired] Red Hat Linux Reporter: davis
Component: kernelAssignee: David Lawrence <dkl>
Status: CLOSED CURRENTRELEASE QA Contact:
Severity: high Docs Contact:
Priority: high    
Version: 5.2CC: davis
Target Milestone: ---   
Target Release: ---   
Hardware: i386   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 1999-04-08 20:20:04 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:

Description davis 1999-04-07 19:17:39 UTC
In the kernel from Red Hat, 2.0.36-3, & the 2.0.36 on the
5.2 linux CD, the scsi driver aic7-xxx.c, version 5.1.4,
does not work properly for the AIC-7880 SCSI controller.

2 Problems: (1) SCSI Bus Timeout when mounting cdrom, ... in
             fact, the installer does not work from the CD.

	    (2) kernel source 2.0.36, obtained from ftp site
    	    linux.us.kernel.org; the scsi bus continually
	    times out when loaded with this kernel.

Solution:   There is a patch available from ASL Workstations
	    for this driver.  Perhaps Red Hat should patch
	    their 2.0.36 kernel, or, at the very least make
	    it available.

	    In my case, this problem has cost me about 5-7
	    days since tech support never returns the
	    emails.  Especially, since the tech support is
	    so unresponsive, you should consider making it
	    available to that people can just help
	    themselves and not get stuck waiting for some
	    support person who will never show up.

Comment 1 David Lawrence 1999-04-08 20:20:59 UTC
I was able to get this to fail using the stock boot disk that shipped
with 5.2. After obtaining the updated boot image that contained the
aic7xxx fix (ftp://updates.redhat.com/5.2/images/i386/boot.img) The
install worked fine with the configuration in question. Then after
following the directions also posted to our errata page I rebooted
the  machine and was able to access the cdrom and hard drive without
error. The instructions are available at
http://www.redhat.com/support/docs/rhl/rh52-errata-general.html#kernel.