Bug 2042821
| Summary: | Unable to install ODF on baremetal hardware | ||||||||
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| Product: | [Red Hat Storage] Red Hat OpenShift Data Foundation | Reporter: | ketan khurana <ketan.khurana> | ||||||
| Component: | odf-operator | Assignee: | Nitin Goyal <nigoyal> | ||||||
| Status: | CLOSED WORKSFORME | QA Contact: | Elad <ebenahar> | ||||||
| Severity: | unspecified | Docs Contact: | |||||||
| Priority: | unspecified | ||||||||
| Version: | 4.9 | CC: | jrivera, kramdoss, mmuench, muagarwa, nigoyal, ocs-bugs, odf-bz-bot, pbalogh, rkomandu, vavuthu, vdinh | ||||||
| Target Milestone: | --- | ||||||||
| Target Release: | --- | ||||||||
| Hardware: | Unspecified | ||||||||
| OS: | Unspecified | ||||||||
| Whiteboard: | |||||||||
| Fixed In Version: | Doc Type: | If docs needed, set a value | |||||||
| Doc Text: | Story Points: | --- | |||||||
| Clone Of: | Environment: | ||||||||
| Last Closed: | 2022-01-27 13:39:34 UTC | Type: | Bug | ||||||
| Regression: | --- | Mount Type: | --- | ||||||
| Documentation: | --- | CRM: | |||||||
| Verified Versions: | Category: | --- | |||||||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||||
| Cloudforms Team: | --- | Target Upstream Version: | |||||||
| Embargoed: | |||||||||
| Attachments: |
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Created attachment 1852105 [details]
ocs logs
@vdinh can you please take a look as it looks like OLM issue? Thanks @ketan khurana: Could you attach must gather logs for OCP as well. we collected logs in 3 different directories and you attach only 2. @vav I'm unable to attach it as the respective size is 139mb Ketan, can you please try to put it in google drive: https://drive.google.com/drive/folders/16m43tvHB00SmCeFIG6I66nX96HCem8a7 I tried to share this folder with your email: ketan.khurana Thanks, Petr I'm Unable to upload it and that getting error as 'permission denied' Please try accessing logs_od.tar.gz using https://ibm.box.com/s/uueh7fp424vxs2bt4ndrnvh7uusgu6to and do let me know if it is unaccessible. Nitin, could this one be a dup of bug 2042468? Hi, Elad does not look like a duplicate. Moving it back to the assigned, I guess it was moved to New mistakenly. We had an call with Ketan and Ravi and found that there were some problems with the pull secrets in the setup. Openshift was not able to pull some of the OCP images and OLM unpacking jobs were pending for the same reason and not able to bring the CSV. After upgrading the OCP and changing those secrets we were able to install the ODF successfully on the bare metal. I am closing this bug as it works well. Pls, feel free to reach out to me for any queries. |
Created attachment 1852104 [details] ocp service logs Unable to install ODf 4.9.2 on baremetal hardware and pods do not come in running state for openshift-storage namespace Version of all relevant components (if applicable): [root@c83f1-app1 ~]# oc version Client Version: 4.9.0 Server Version: 4.9.10 Kubernetes Version: v1.22.3+ffbb954 Trying to install ODF 4.9.2(latest stable) Does this issue impact your ability to continue to work with the product: Yes Is there any workaround available to the best of your knowledge: Same steps when used to deploy ODF 4.9.2 on Fyre environment(virtual machines) works fine Can this issue reproducible: Yes Can this issue reproduce from the UI: Even tried installing with openshift UI but odf operator shows in upgradepending state Steps to Reproduce: 1. patch ODF GA'ed to false 2. create ocs catalog 4.9.2 latest stable 3. create subscription Actual results: pods should come in running state for openshift-storage Expected results: No pods are there in running state for openshift-storage Additional info: [root@c83f1-app1 ~]# oc get catalogsource -A NAMESPACE NAME DISPLAY TYPE PUBLI SHER AGE openshift-marketplace certified-operators Certified Operators grpc Red H at 9d openshift-marketplace community-operators Community Operators grpc Red H at 9d openshift-marketplace redhat-marketplace Red Hat Marketplace grpc Red H at 9d openshift-marketplace redhat-operators Red Hat Operators grpc Red H at 45h [root@c83f1-app1 ~]# oc get subscription NAME PACKAGE SOURCE CHANNEL odf-operator odf-operator redhat-operators stable-4.9 [root@c83f1-app1 ~]# oc get pod No resources found in openshift-storage namespace. [root@c83f1-app1 ~]# oc get csv No resources found in openshift-storage namespace.