Bug 2051752
| Summary: | Wrong message is displayed when GRC fails to connect to an ansible tower | ||||||
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| Product: | Red Hat Advanced Cluster Management for Kubernetes | Reporter: | Derek Ho <dho> | ||||
| Component: | Console | Assignee: | Kevin Cormier <kcormier> | ||||
| Status: | CLOSED ERRATA | QA Contact: | Derek Ho <dho> | ||||
| Severity: | medium | Docs Contact: | Mikela Dockery <mdockery> | ||||
| Priority: | unspecified | ||||||
| Version: | rhacm-2.4.z | CC: | dho, dhuynh, huichen, kcormier, magchen | ||||
| Target Milestone: | --- | Flags: | dho:
qe_test_coverage+
bot-tracker-sync: rhacm-2.4.z+ |
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| Target Release: | rhacm-2.4.5 | ||||||
| Hardware: | Unspecified | ||||||
| OS: | Unspecified | ||||||
| Whiteboard: | |||||||
| Fixed In Version: | Doc Type: | If docs needed, set a value | |||||
| Doc Text: | Story Points: | --- | |||||
| Clone Of: | |||||||
| : | 2079909 (view as bug list) | Environment: | |||||
| Last Closed: | 2022-06-27 17:04:01 UTC | Type: | Bug | ||||
| Regression: | --- | Mount Type: | --- | ||||
| Documentation: | --- | CRM: | |||||
| Verified Versions: | Category: | --- | |||||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||
| Cloudforms Team: | --- | Target Upstream Version: | |||||
| Embargoed: | |||||||
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G2Bsync 1112246282 comment chenz4027 Thu, 28 Apr 2022 14:03:56 UTC G2Bsync The fix will enhance the notification to make it more informative. However, the root cause of this issue - the fetch for an ansible secret with invalid url and invalid token is not resolved. What happened was that the fetch will stuck in pending state instead of immediate timeout. After discussed with @jamestalton, The ideal way to handle this behavior is to introduce https://www.npmjs.com/package/ky to timeout, but we believe it is pretty risky to introduce a new library now. Will open a doc issue to doc this behavior. If the user is on this page, they will eventually time out and see the enhanced error message. @KevinFCormier Do we still plan to put the fix for 2.4.5? Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory (Moderate: Red Hat Advanced Cluster Management 2.4.5 security updates and bug fixes), and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. https://access.redhat.com/errata/RHSA-2022:5201 |
Created attachment 1859683 [details] Screenshot for the problem Description of the problem: When the ansible tower was down, the GRC panel failed to connect. However, instead of displaying more informative message such as "connection timeout", the GRC panel displayed message like "JSON.parse: unexpected character at line 1 column 1 of the JSON data" Release version: 2.4.z Operator snapshot version: OCP version: 4.9.18 Browser Info: Firefox Steps to reproduce: 1. Configure an Ansible Automation Platform credential 2. Deploy a policy and configure an automation ansible job 3. With the associated ansible tower down, select the created credential 4. GRC attempted to connect to the tower to retrieve available ansible jobs Actual results: The connection ended with message, "JSON.parse: unexpected character at line 1 column 1 of the JSON data" Expected results: Should be some message like "Connection timed out" Additional info: