Bug 2074228
| Summary: | DBus error: The name com.redhat.SubscriptionManager was not provided by any .service files | |||
|---|---|---|---|---|
| Product: | Red Hat Enterprise Linux 8 | Reporter: | Jan Stavel <jstavel> | |
| Component: | subscription-manager | Assignee: | Jiri Hnidek <jhnidek> | |
| Status: | CLOSED ERRATA | QA Contact: | Red Hat subscription-manager QE Team <rhsm-qe> | |
| Severity: | medium | Docs Contact: | ||
| Priority: | medium | |||
| Version: | 8.7 | CC: | jhnidek, jsefler, redakkan | |
| Target Milestone: | rc | Keywords: | Triaged | |
| Target Release: | 8.7 | |||
| Hardware: | Unspecified | |||
| OS: | Unspecified | |||
| Whiteboard: | ||||
| Fixed In Version: | subscription-manager-1.28.30-1.el8 | Doc Type: | If docs needed, set a value | |
| Doc Text: | Story Points: | --- | ||
| Clone Of: | ||||
| : | 2078817 (view as bug list) | Environment: | ||
| Last Closed: | 2022-11-08 10:48:23 UTC | Type: | Bug | |
| Regression: | --- | Mount Type: | --- | |
| Documentation: | --- | CRM: | ||
| Verified Versions: | Category: | --- | ||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | ||
| Cloudforms Team: | --- | Target Upstream Version: | ||
| Embargoed: | ||||
| Bug Depends On: | ||||
| Bug Blocks: | 2078817 | |||
I have started systemd service 'rhsm'. I have replied the scenario. The error "The name com.redhat.SubscriptionManager was not provided by any .service files" still appears. The systemd service did not crash after I finish the scenario. A list of messages appeared in dbus during the scenario run. method call time=1649753910.010430 sender=:1.2273 -> destination=org.freedesktop.DBus serial=1 path=/org/freedesktop/DBus; interface=org.freedesktop.DBus; member=Hello method return time=1649753910.010447 sender=org.freedesktop.DBus -> destination=:1.2273 serial=1 reply_serial=1 string ":1.2273" signal time=1649753910.010454 sender=org.freedesktop.DBus -> destination=(null destination) serial=4542 path=/org/freedesktop/DBus; interface=org.freedesktop.DBus; member=NameOwnerChanged string ":1.2273" string "" string ":1.2273" signal time=1649753910.010463 sender=org.freedesktop.DBus -> destination=:1.2273 serial=128 path=/org/freedesktop/DBus; interface=org.freedesktop.DBus; member=NameAcquired string ":1.2273" method call time=1649753910.010948 sender=:1.2273 -> destination=org.freedesktop.DBus serial=2 path=/org/freedesktop/DBus; interface=org.freedesktop.DBus; member=GetNameOwner string "com.redhat.SubscriptionManager" error time=1649753910.010976 sender=org.freedesktop.DBus -> destination=:1.2273 error_name=org.freedesktop.DBus.Error.NameHasNoOwner reply_serial=2 string "Could not get owner of name 'com.redhat.SubscriptionManager': no such name" method call time=1649753910.011337 sender=:1.2273 -> destination=org.freedesktop.DBus serial=3 path=/org/freedesktop/DBus; interface=org.freedesktop.DBus; member=StartServiceByName string "com.redhat.SubscriptionManager" uint32 0 error time=1649753910.011350 sender=org.freedesktop.DBus -> destination=:1.2273 error_name=org.freedesktop.DBus.Error.ServiceUnknown reply_serial=3 string "The name com.redhat.SubscriptionManager was not provided by any .service files" signal time=1649753911.570835 sender=:1.2267 -> destination=(null destination) serial=11 path=/com/redhat/RHSM1/Syspurpose; interface=com.redhat.RHSM1.Syspurpose; member=SyspurposeChanged signal time=1649753911.723011 sender=:1.2267 -> destination=(null destination) serial=12 path=/com/redhat/RHSM1/Syspurpose; interface=com.redhat.RHSM1.Syspurpose; member=SyspurposeChanged signal time=1649753912.872663 sender=:1.2267 -> destination=(null destination) serial=13 path=/com/redhat/RHSM1/Entitlement; interface=com.redhat.RHSM1.Entitlement; member=EntitlementChanged signal time=1649753913.070471 sender=:1.2267 -> destination=(null destination) serial=14 path=/com/redhat/RHSM1/Entitlement; interface=com.redhat.RHSM1.Entitlement; member=EntitlementChanged signal time=1649753916.301331 sender=org.freedesktop.DBus -> destination=:1.2273 serial=129 path=/org/freedesktop/DBus; interface=org.freedesktop.DBus; member=NameLost string ":1.2273" signal time=1649753916.301351 sender=org.freedesktop.DBus -> destination=(null destination) serial=4543 path=/org/freedesktop/DBus; interface=org.freedesktop.DBus; member=NameOwnerChanged string ":1.2273" string ":1.2273" string "" The unused com.redhat.SubscriptionManager D-Bus interface was removed only in main with commit 599af9b3b487373a443d676fb0935a2ac800fffb, from the PR #2864 [1]. It should be easy to backport it to the subscription-manager-1.28 branch as well. [1] https://github.com/candlepin/subscription-manager/pull/2864 No error message appears in dbus.
version of the package:
"server type: Red Hat Subscription Management",
"subscription management server: 3.2.22-1",
"subscription management rules: 5.41",
"subscription-manager: 1.28.29-1.git.25.680c90d.el8"
a scenario I has played: - I have used stage candlepin. - dbus monitor in the second terminal busctl --system monitor - registration using activation key subscription-manager register --activationkey=MY_STAGE_KEY --org=13267397 > The system has been registered with ID: 67363d2a-d7bb-4cd4-a213-c759535c31f4 The registered system name is: kvm-01-guest08.lab.eng.brq.redhat.com Installed Product Current Status: Product Name: Red Hat Enterprise Linux for x86_64 Beta Status: Not Subscribed Unable to find available subscriptions for all your installed products. No message related SubscriptionManager appeared in the dbus monitor output. build version: RHEL-8.7.0-20220520.d.0 BaseOS x86_64
TASK [Version of installed subscription-manager] *******************************
ok: [hp-z600-02.ml3.eng.bos.redhat.com] => {}
MSG:
server type: This system is currently not registered.
subscription management server: 3.2.22-1
subscription management rules: 5.41
subscription-manager: 1.28.30-1.el8
systemctl enable --now rhsm
TASK [start a dbus monitor on background] **************************************
TASK [register a system using activation key] **********************************
subscription-manager register --activationkey=stage_rhsmqe_testuser01_13267397-ActivationKey1645276042189 --org=13267397
> The system has been registered with ID: e96d7bd7-5168-4841-9e72-744138e006e3
The registered system name is: hp-z600-02.ml3.eng.bos.redhat.com
Installed Product Current Status:
Product Name: Red Hat Enterprise Linux for x86_64 Beta
Status: Not Subscribed
dbus events appeared:
Type=signal Endian=l Flags=1 Version=1 Priority=0 Cookie=11 Timestamp="Fri 2022-05-20 19:55:23.386210 UTC"
Sender=:1.49 Path=/com/redhat/RHSM1/Consumer Interface=com.redhat.RHSM1.Consumer Member=ConsumerChanged
UniqueName=:1.49
MESSAGE "" {
};
> Type=signal Endian=l Flags=1 Version=1 Priority=0 Cookie=12 Timestamp="Fri 2022-05-20 19:55:23.537152 UTC"
Sender=:1.49 Path=/com/redhat/RHSM1/Consumer Interface=com.redhat.RHSM1.Consumer Member=ConsumerChanged
UniqueName=:1.49
MESSAGE "" {
};
> Type=signal Endian=l Flags=1 Version=1 Priority=0 Cookie=13 Timestamp="Fri 2022-05-20 19:55:23.674829 UTC"
Sender=:1.49 Path=/com/redhat/RHSM1/Syspurpose Interface=com.redhat.RHSM1.Syspurpose Member=SyspurposeChanged
UniqueName=:1.49
MESSAGE "" {
};
> Type=signal Endian=l Flags=1 Version=1 Priority=0 Cookie=14 Timestamp="Fri 2022-05-20 19:55:28.900176 UTC"
Sender=:1.49 Path=/com/redhat/RHSM1/Syspurpose Interface=com.redhat.RHSM1.Syspurpose Member=SyspurposeChanged
UniqueName=:1.49
MESSAGE "" {
};
> Type=signal Endian=l Flags=1 Version=1 Priority=0 Cookie=15 Timestamp="Fri 2022-05-20 19:55:29.025862 UTC"
Sender=:1.49 Path=/com/redhat/RHSM1/Syspurpose Interface=com.redhat.RHSM1.Syspurpose Member=SyspurposeChanged
UniqueName=:1.49
MESSAGE "" {
};
> Type=signal Endian=l Flags=1 Version=1 Priority=0 Cookie=16 Timestamp="Fri 2022-05-20 19:55:30.215760 UTC"
Sender=:1.49 Path=/com/redhat/RHSM1/Entitlement Interface=com.redhat.RHSM1.Entitlement Member=EntitlementChanged
UniqueName=:1.49
MESSAGE "" {
};
> Type=signal Endian=l Flags=1 Version=1 Priority=0 Cookie=17 Timestamp="Fri 2022-05-20 19:55:30.331608 UTC"
Sender=:1.49 Path=/com/redhat/RHSM1/Entitlement Interface=com.redhat.RHSM1.Entitlement Member=EntitlementChanged
UniqueName=:1.49
MESSAGE "" {
};
Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory (subscription-manager bug fix and enhancement update), and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. https://access.redhat.com/errata/RHEA-2022:7719 |
Description of problem: Hello, I've seen an error emitted in dbus (busctl format of the output): Type=method_call Endian=l Flags=0 Version=1 Priority=0 Cookie=2 Timestamp="Mon 2022-04-11 18:34:36.389210 UTC" Sender=:1.2227 Destination=org.freedesktop.DBus Path=/org/freedesktop/DBus Interface=org.freedesktop.DBus Member=GetNameOwner UniqueName=:1.2227 MESSAGE "s" { STRING "com.redhat.SubscriptionManager"; }; ‣ Type=error Endian=l Flags=1 Version=1 Priority=0 Cookie=2 ReplyCookie=2 Timestamp="Mon 2022-04-11 18:34:36.389240 UTC" Sender=org.freedesktop.DBus Destination=:1.2227 ErrorName=org.freedesktop.DBus.Error.NameHasNoOwner ErrorMessage="Could not get owner of name 'com.redhat.SubscriptionManager': no such name" MESSAGE "s" { STRING "Could not get owner of name 'com.redhat.SubscriptionManager': no such name"; }; ‣ Type=method_call Endian=l Flags=0 Version=1 Priority=0 Cookie=3 Timestamp="Mon 2022-04-11 18:34:36.389484 UTC" Sender=:1.2227 Destination=org.freedesktop.DBus Path=/org/freedesktop/DBus Interface=org.freedesktop.DBus Member=StartServiceByName UniqueName=:1.2227 MESSAGE "su" { STRING "com.redhat.SubscriptionManager"; UINT32 0; }; ‣ Type=error Endian=l Flags=1 Version=1 Priority=0 Cookie=3 ReplyCookie=3 Timestamp="Mon 2022-04-11 18:34:36.389521 UTC" Sender=org.freedesktop.DBus Destination=:1.2227 ErrorName=org.freedesktop.DBus.Error.ServiceUnknown ErrorMessage="The name com.redhat.SubscriptionManager was not provided by any .service files" MESSAGE "s" { STRING "The name com.redhat.SubscriptionManager was not provided by any .service files"; }; ‣ Type=signal Endian=l Flags=1 Version=1 Priority=0 Cookie=38 Timestamp="Mon 2022-04-11 18:34:42.358005 UTC" Sender=org.freedesktop.DBus Destination=:1.2227 Path=/org/freedesktop/DBus Interface=org.freedesktop.DBus Member=NameLost MESSAGE "s" { STRING ":1.2227"; }; ‣ Type=signal Endian=l Flags=1 Version=1 Priority=0 Cookie=4452 Timestamp="Mon 2022-04-11 18:34:42.358063 UTC" Sender=org.freedesktop.DBus Path=/org/freedesktop/DBus Interface=org.freedesktop.DBus Member=NameOwnerChanged MESSAGE "sss" { STRING ":1.2227"; STRING ":1.2227"; STRING ""; }; a version of subscription manager: "subscription management server: 3.2.22-1", "subscription management rules: 5.41", "subscription-manager: 1.28.29-2.el8" I did: - name: set the proper candlepin server shell: cmd: "subscription-manager config --server.hostname={{rhsm.server.hostname}} --server.port={{rhsm.server.port}} --server.insecure={{rhsm.server.insecure}}" - name: start a dbus monitor on background shell: cmd: | dbus-monitor --system \ > {{ dbus_monitor_tempfile.path }} async: 100 poll: 0 register: dbus_monitor_task - name: register a system using activation key command: cmd: "subscription-manager register --activationkey={{ activation_key }} --org={{ rhsm.org }}" ignore_errors: yes register: out - debug: var=out - name: attach a pool to the system command: cmd: "subscription-manager attach --auto" register: out - debug: var=out - name: Check on an async task async_status: jid: "{{ dbus_monitor_task.ansible_job_id }}" register: job_status until: job_status.finished retries: 2 delay: 10 ignore_errors: yes - name: emitted dbus events command: "cat {{ dbus_monitor_tempfile.path }}" register: emitted_dbus_events - debug: var=emitted_dbus_events.stdout_lines messages appeared in the dbus: "emitted_dbus_events.stdout_lines": [ "signal time=1649702065.783780 sender=org.freedesktop.DBus -> destination=:1.2225 serial=33 path=/org/freedesktop/DBus; interface=org.freedesktop.DBus; member=NameAcquired", " string \":1.2225\"", "signal time=1649702065.783830 sender=org.freedesktop.DBus -> destination=:1.2225 serial=34 path=/org/freedesktop/DBus; interface=org.freedesktop.DBus; member=NameLost", " string \":1.2225\"", "signal time=1649702065.783836 sender=org.freedesktop.DBus -> destination=(null destination) serial=4448 path=/org/freedesktop/DBus; interface=org.freedesktop.DBus; member=NameOwnerChanged", " string \":1.2225\"", " string \":1.2225\"", " string \"\"", "method call time=1649702067.324053 sender=:1.2226 -> destination=org.freedesktop.DBus serial=1 path=/org/freedesktop/DBus; interface=org.freedesktop.DBus; member=Hello", "method return time=1649702067.324075 sender=org.freedesktop.DBus -> destination=:1.2226 serial=1 reply_serial=1", " string \":1.2226\"", "signal time=1649702067.324095 sender=org.freedesktop.DBus -> destination=(null destination) serial=4449 path=/org/freedesktop/DBus; interface=org.freedesktop.DBus; member=NameOwnerChanged", " string \":1.2226\"", " string \"\"", " string \":1.2226\"", "signal time=1649702067.324104 sender=org.freedesktop.DBus -> destination=:1.2226 serial=35 path=/org/freedesktop/DBus; interface=org.freedesktop.DBus; member=NameAcquired", " string \":1.2226\"", "method call time=1649702067.325278 sender=:1.2226 -> destination=org.freedesktop.DBus serial=2 path=/org/freedesktop/DBus; interface=org.freedesktop.DBus; member=GetNameOwner", " string \"com.redhat.SubscriptionManager\"", "error time=1649702067.325298 sender=org.freedesktop.DBus -> destination=:1.2226 error_name=org.freedesktop.DBus.Error.NameHasNoOwner reply_serial=2", " string \"Could not get owner of name 'com.redhat.SubscriptionManager': no such name\"", "method call time=1649702067.325731 sender=:1.2226 -> destination=org.freedesktop.DBus serial=3 path=/org/freedesktop/DBus; interface=org.freedesktop.DBus; member=StartServiceByName", " string \"com.redhat.SubscriptionManager\"", " uint32 0", "error time=1649702067.325744 sender=org.freedesktop.DBus -> destination=:1.2226 error_name=org.freedesktop.DBus.Error.ServiceUnknown reply_serial=3", " string \"The name com.redhat.SubscriptionManager was not provided by any .service files\"", "signal time=1649702074.585223 sender=org.freedesktop.DBus -> destination=:1.2226 serial=36 path=/org/freedesktop/DBus; interface=org.freedesktop.DBus; member=NameLost", " string \":1.2226\"", "signal time=1649702074.585272 sender=org.freedesktop.DBus -> destination=(null destination) serial=4450 path=/org/freedesktop/DBus; interface=org.freedesktop.DBus; member=NameOwnerChanged", " string \":1.2226\"", " string \":1.2226\"", " string \"\"", "method call time=1649702076.388675 sender=:1.2227 -> destination=org.freedesktop.DBus serial=1 path=/org/freedesktop/DBus; interface=org.freedesktop.DBus; member=Hello", "method return time=1649702076.388694 sender=org.freedesktop.DBus -> destination=:1.2227 serial=1 reply_serial=1", " string \":1.2227\"", "signal time=1649702076.388701 sender=org.freedesktop.DBus -> destination=(null destination) serial=4451 path=/org/freedesktop/DBus; interface=org.freedesktop.DBus; member=NameOwnerChanged", " string \":1.2227\"", " string \"\"", " string \":1.2227\"", "signal time=1649702076.388710 sender=org.freedesktop.DBus -> destination=:1.2227 serial=37 path=/org/freedesktop/DBus; interface=org.freedesktop.DBus; member=NameAcquired", " string \":1.2227\"", "method call time=1649702076.389171 sender=:1.2227 -> destination=org.freedesktop.DBus serial=2 path=/org/freedesktop/DBus; interface=org.freedesktop.DBus; member=GetNameOwner", " string \"com.redhat.SubscriptionManager\"", "error time=1649702076.389186 sender=org.freedesktop.DBus -> destination=:1.2227 error_name=org.freedesktop.DBus.Error.NameHasNoOwner reply_serial=2", " string \"Could not get owner of name 'com.redhat.SubscriptionManager': no such name\"", "method call time=1649702076.389425 sender=:1.2227 -> destination=org.freedesktop.DBus serial=3 path=/org/freedesktop/DBus; interface=org.freedesktop.DBus; member=StartServiceByName", " string \"com.redhat.SubscriptionManager\"", " uint32 0", "error time=1649702076.389457 sender=org.freedesktop.DBus -> destination=:1.2227 error_name=org.freedesktop.DBus.Error.ServiceUnknown reply_serial=3", " string \"The name com.redhat.SubscriptionManager was not provided by any .service files\"", "signal time=1649702082.357926 sender=org.freedesktop.DBus -> destination=:1.2227 serial=38 path=/org/freedesktop/DBus; interface=org.freedesktop.DBus; member=NameLost", " string \":1.2227\"", "signal time=1649702082.357946 sender=org.freedesktop.DBus -> destination=(null destination) serial=4452 path=/org/freedesktop/DBus; interface=org.freedesktop.DBus; member=NameOwnerChanged", " string \":1.2227\"", " string \":1.2227\"", " string \"\"" ]