Bug 2081684

Summary:	Could not collect PostgreSQL information: 'PostgresData' object has no attribute 'sos_version'
Product:	[oVirt] ovirt-log-collector	Reporter:	Barbora Dolezalova <bdolezal>
Component:	General	Assignee:	Lev Veyde <lveyde>
Status:	CLOSED CURRENTRELEASE	QA Contact:	Barbora Dolezalova <bdolezal>
Severity:	medium	Docs Contact:
Priority:	unspecified
Version:	4.4.5	CC:	bugs, lveyde, mavital, usurse
Target Milestone:	ovirt-4.5.1	Keywords:	FieldEngineering
Target Release:	4.4.6	Flags:	pm-rhel: ovirt-4.5? mavital: testing_plan_complete-
Hardware:	Unspecified
OS:	Unspecified
Whiteboard:
Fixed In Version:	ovirt-log-collector-4.4.6	Doc Type:	Bug Fix
Doc Text:	If this bug requires documentation, please select an appropriate Doc Type value.	Story Points:	---
Clone Of:		Environment:
Last Closed:	2022-06-23 05:54:58 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	Integration	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:
Bug Depends On:
Bug Blocks:	2093795

Description Barbora Dolezalova 2022-05-04 11:24:49 UTC

Description of problem:
2022-05-04 13:29:48::WARNING::__main__::1520::root:: This ovirt-log-collector call will collect logs from all available hosts. This may take long time, depending on the size of your deployment
2022-05-04 13:29:48::INFO::__main__::1683::root:: Gathering oVirt Engine information...
2022-05-04 13:30:17::INFO::__main__::1657::root:: Gathering PostgreSQL the oVirt Engine database and log files from localhost...
2022-05-04 13:30:17::ERROR::__main__::1676::root:: Could not collect PostgreSQL information: 'PostgresData' object has no attribute 'sos_version'
2022-05-04 13:30:21::INFO::__main__::1580::root:: Aborting hypervisor collection...
2022-05-04 13:30:21::INFO::__main__::1224::root:: Creating compressed archive...
2022-05-04 13:30:27::INFO::__main__::2155::root:: Log files have been collected and placed in /tmp/sosreport-LogCollector-20220504133021.tar.xz
The sha256 for this file is e38b1f9ed3fd147c09600abdf78506b65d9ac5c1e724070e40c25e105e141e54 and its size is 16.1M

Version-Release number of selected component (if applicable):
ovirt-log-collector-4.4.5-1.el8ev.noarch

How reproducible:
Always

Steps to Reproduce:
1. /usr/bin/ovirt-log-collector


Additional info:
1. About to collect information from 3 hypervisors. Continue? (Y/n): y
2. ERROR: Failed to collect logs from: <host fqdn> 'HyperVisorData' object has no attribute 'sos_version'

Comment 6 Sandro Bonazzola 2022-05-12 09:09:33 UTC

Lev can you please update doc text for this bug?

Comment 7 Lev Veyde 2022-05-12 09:33:55 UTC

(In reply to Sandro Bonazzola from comment #6)
> Lev can you please update doc text for this bug?

Updated.

Comment 9 Barbora Dolezalova 2022-06-13 13:48:58 UTC

Verified in ovirt-log-collector-4.4.6-1.el8ev.noarch

Comment 10 Sandro Bonazzola 2022-06-23 05:54:58 UTC

This bugzilla is included in oVirt 4.5.1 release, published on June 22nd 2022.
Since the problem described in this bug report should be resolved in oVirt 4.5.1 release, it has been closed with a resolution of CURRENT RELEASE.
If the solution does not work for you, please open a new bug report.

Comment 11 Barbora Dolezalova 2022-07-28 12:13:10 UTC

*** Bug 2107267 has been marked as a duplicate of this bug. ***

Comment 12 meital avital 2022-07-28 13:35:03 UTC

Due to QE capacity, we are not going to cover this issue in our automation