Bug 2084534

Summary: OSD utilization notifications are mentioned in Cluster utilization alert message
Product: [Red Hat Storage] Red Hat OpenShift Data Foundation Reporter: Filip Balák <fbalak>
Component: odf-managed-serviceAssignee: Kaustav Majumder <kmajumde>
Status: ON_QA --- QA Contact: Filip Balák <fbalak>
Severity: medium Docs Contact:
Priority: unspecified    
Version: 4.10CC: aeyal, kmajumde, odf-bz-bot
Target Milestone: ---Keywords: UserExperience
Target Release: ---   
Hardware: Unspecified   
OS: Unspecified   
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Fixed In Version: 2.0.2 Doc Type: If docs needed, set a value
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Clone Of: Environment:
Last Closed: Type: Bug
Regression: --- Mount Type: ---
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oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On: 2084014, 2136854    
Bug Blocks:    

Description Filip Balák 2022-05-12 11:50:14 UTC
Description of problem:
Alert message for Cluster utilization looks like:

Your storage cluster utilization has crossed 80% and will become read-only at 85% utilized! Please free up some space or if possible expand the storage cluster immediately to prevent any service access issues. It is common to also be alerted to OSD devices entering near-full or full states prior to this alert. 

Sentence `It is common to also be alerted to OSD devices entering near-full or full states prior to this alert.` is not true because there are currently no OSD notifications available for users.

Version-Release number of selected component (if applicable):
ocs-operator.v4.10.0
OCP 4.10.8

How reproducible:
1/1

Steps to Reproduce:
1. Deploy provider and consumer with 4 TiB cluster on ROSA (don't deploy larger: https://bugzilla.redhat.com/show_bug.cgi?id=2084014)
2. Set notification emails during deployment.
3. Fully utilize cluster capacity.
4. Check email.

Actual results:
There will be an email with title `OpenShift Data Foundation Managed Service notification, Action required on your managed OpenShift cluster!` with message:

```
Hello!

This notification is for your OpenShift managed cluster running OpenShift Data Foundation.

Your storage cluster utilization has crossed 80% and will become read-only at 85% utilized! Please free up some space or if possible expand the storage cluster immediately to prevent any service access issues. It is common to also be alerted to OSD devices entering near-full or full states prior to this alert.

If you have any questions, please contact us. Review the support process for guidance on working with Red Hat support.

Thank you for choosing Red Hat OpenShift Data Foundation,
ODF SRE 
```

Expected results:
There should be no mention about a notification for OSD devices because current release doesn't contain any OSD notifications for users.

Additional info: