Bug 2100227

Summary:	[UX] Preserving a user account produces output saying it was deleted
Product:	Red Hat Enterprise Linux 9	Reporter:	Florence Blanc-Renaud <frenaud>
Component:	ipa	Assignee:	Florence Blanc-Renaud <frenaud>
Status:	CLOSED ERRATA	QA Contact:	Ganna Kaihorodova <gkaihoro>
Severity:	unspecified	Docs Contact:	Filip Hanzelka <fhanzelk>
Priority:	unspecified
Version:	9.1	CC:	dvozenil, fhanzelk, frenaud, gkaihoro, ipa-qe, myusuf, rcritten, sumenon, tscherf
Target Milestone:	rc	Keywords:	Triaged, UserExperience
Target Release:	9.1	Flags:	pm-rhel: mirror+
Hardware:	Unspecified
OS:	Unspecified
Whiteboard:
Fixed In Version:	ipa-4.10.0-1.el9	Doc Type:	Bug Fix
Doc Text:	.The `ipa user-del --preserve user_login` output no longer indicates that the user was deleted Previously, if you ran the `ipa user-del --preserve user_login` command to preserve a user account, the output incorrectly returned the message `Deleted user “user_login”`. With this update, the output now returns `Preserved user “user_login”`.	Story Points:	---
Clone Of:	2022028	Environment:
Last Closed:	2022-11-15 10:00:11 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:
Bug Depends On:	2022028
Bug Blocks:

Description Florence Blanc-Renaud 2022-06-22 18:50:41 UTC

+++ This bug was initially created as a clone of Bug #2022028 +++

To preserve a user account, the administrator can use the `ipa user-del` command with the `--preserve` option, which works as intended. However, in the output, it says that the user account has been deleted rather then preserved. In combination with the fact that we use "del" in the command, this can be confusing. 

One customer has filed a DDF bug about this: https://bugzilla.redhat.com/show_bug.cgi?id=2014823

The documentation team has extended the introduction and added a note about the output to decrease the potential for confusion. However, a much better option would be to change at least the output wording.

--- Additional comment from Rob Crittenden on 2022-05-02 12:47:56 UTC ---

The summary can be overridden. There are few examples in the idviews and trust plugins.

--- Additional comment from Florence Blanc-Renaud on 2022-06-20 07:08:04 UTC ---

Upstream ticket:
https://pagure.io/freeipa/issue/9187

--- Additional comment from Florence Blanc-Renaud on 2022-06-21 06:50:27 UTC ---

Upstream PR: https://github.com/freeipa/freeipa/pull/6329

Comment 1 Florence Blanc-Renaud 2022-06-22 18:54:38 UTC

Fixed upstream
master:
https://pagure.io/freeipa/c/cbc18ff8c761ea73784153ef43d239f087fd391e
https://pagure.io/freeipa/c/3732349bc23fbe1b9ab3b3f8d65319ab20ef8114

Comment 2 Florence Blanc-Renaud 2022-06-23 06:42:37 UTC

Fixed upstream
ipa-4-9:
https://pagure.io/freeipa/c/ff4152539b96d309dcceaf854a3e0a49f435acff
https://pagure.io/freeipa/c/4984ff210a169129e4e56b10e54e9c795520855c


Upstream test available in ipatests/test_xmlrpc/test_stageuser_plugin.py::TestActive::test_delete_preserve

Comment 3 Florence Blanc-Renaud 2022-06-23 06:50:51 UTC

Note to doc team: the guide "Managing IdM users, groups, hosts, and access control rules" contains a note in the section "Preserving users using the command line" [1] that can be removed as soon as this fix is shipped in RHEL 9:

----- 8< -----
Note
Despite the output saying the user account was deleted, it has been preserved. 
----- >8 -----


[1] https://access.redhat.com/documentation/en-us/red_hat_enterprise_linux/9/html/managing_idm_users_groups_hosts_and_access_control_rules/managing-user-accounts-using-the-command-line_managing-users-groups-hosts#preserving-users-using-the-command-line_managing-idm-users-using-the-command-line

Comment 9 errata-xmlrpc 2022-11-15 10:00:11 UTC

Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (ipa bug fix and enhancement update), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2022:7988