Bug 211431

Summary: customer who has active ES subscripion does not have an available channel even though they do not register their system with RHN.
Product: [Retired] Red Hat Network Reporter: Kenji Nanamiya <knanamiy>
Component: RHN/Web SiteAssignee: Grant Gainey <ggainey>
Status: CLOSED WONTFIX QA Contact: Amy Owens <aowens>
Severity: high Docs Contact:
Priority: high    
Version: RHN StableCC: acarter, rhn-bugs
Target Milestone: ---   
Target Release: ---   
Hardware: All   
OS: Linux   
URL: http://rhn.redhat.com
Whiteboard: US=17619
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2009-03-24 20:50:30 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Attachments:
Description Flags
screen shots none

Description Kenji Nanamiya 2006-10-19 06:46:02 UTC 
Description of problem:
RHN login: taketeru

This customer has 1 ES subscription. He does not register any system with RHN
but channel subscription says 1 system subscribed 1 ES subscription.
Please see attached files.

Version-Release number of selected component (if applicable):


How reproducible:


Steps to Reproduce:
1. check system tab (no system)
2. check available channels 
3.
  
Actual results:


Expected results:
1 available ES channel

Additional info:
Comment 1 Kenji Nanamiya 2006-10-19 06:46:05 UTC 
Created attachment 138857 [details]
screen shots
Comment 2 Thomas "Shea" DeAntonio 2006-10-25 13:00:48 UTC 
Kenji, 
Lets put this into our Issue Tracker queue also and escalate to Deborah Curtis
in North America Customer Service. She may be able to get some one to look at it.
shea
Comment 3 Red Hat Bugzilla 2007-04-12 01:29:00 UTC 
User bnackash's account has been closed
Comment 4 Grant Gainey 2008-04-21 14:34:55 UTC 
I suspect this may be another symptom of demo-entitlement weirdness
Comment 5 Amanda Carter 2009-03-24 20:50:30 UTC 
This bug has been closed due to inactivity.  Please open a new bug with
specific details if this problem is still occurring or if an enhancement is
needed.