Bug 211446

Summary: Raritan KVM USB dongle needs to be added to the USB HID blacklist
Product: Red Hat Enterprise Linux 5 Reporter: Raghavendra Biligiri <raghavendra_biligiri>
Component: kernelAssignee: John Feeney <jfeeney>
Status: CLOSED CURRENTRELEASE QA Contact: Brian Brock <bbrock>
Severity: high Docs Contact:
Priority: high    
Version: 5.0CC: peterm, wwlinuxengineering
Target Milestone: ---Keywords: Regression
Target Release: ---   
Hardware: All   
OS: Linux   
Fixed In Version: 5.0.0 Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2007-01-03 14:52:29 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: ---
Bug Depends On:    
Bug Blocks: 200812    
Description Flags
Patch that fixes this issue.Patch has been accepted upstream. none

Description Raghavendra Biligiri 2006-10-19 11:02:49 UTC
Description of problem:
During Installation the host tries to enumerate the keyboard/mouse dongle for 
the Raritan KVM.At this time timeouts have been observed. So if the system has 
USB Floppy/CDROM and if the Raritan USB KVM Dongle is being enumerated first 
then due to these timeouts the usb-storage driver will not be loaded.So the USB 
storage devices will be inaccessible.
Adding the Raritan KVM USB dongle to the blacklist fixes this issue

Version-Release number of selected component (if applicable):

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Comment 1 Raghavendra Biligiri 2006-10-19 11:10:58 UTC
Created attachment 138874 [details]
Patch that fixes this issue.Patch has been accepted upstream.

Comment 3 RHEL Product and Program Management 2006-10-26 13:24:04 UTC
This request was evaluated by Red Hat Product Management for inclusion in a Red
Hat Enterprise Linux release.  Product Management has requested further review
of this request by Red Hat Engineering.  This request is not yet committed for
inclusion in release.

Comment 4 Peter Martuccelli 2006-10-26 14:10:13 UTC
John - review this issue for R5, obtain a KVM for testing as required.

Comment 5 Samuel Benjamin 2006-10-27 17:31:50 UTC
FTR (for the record) .. patch is provided by Dell to fix this issue.

Comment 6 Amit Bhutani 2006-11-03 06:22:55 UTC
Raising severity as the Raritan KVM USB dongle is commonly used in *all* of
Dell's test labs.

Dell will be more than happy to test and post results on the test package, so
there shouldn't be a need to send H/W to RH. As a matter of fact, as per comment
#1, issues has already been regressed successfully as fixed with the proposed
patch. Can someone from RH please review and comment on the patch ??

Comment 7 John Feeney 2006-11-07 20:38:47 UTC
Code with patch has been built by Brew and can be tested
(/mnt/brew/scratch/jfeeney/task_355953). Can be tested by Dell.

Comment 8 Raghavendra Biligiri 2006-11-09 07:39:12 UTC
Tested the patch provided with the test kernel.It works fine.

Comment 9 Linda Wang 2006-11-17 16:38:33 UTC
patch posted on 11/09/06

Comment 10 Jay Turner 2006-11-20 18:31:03 UTC
QE ack for RHEL5.

Comment 11 Samuel Benjamin 2006-11-29 13:41:34 UTC
Dell verified fix. Requesting RH to close.

Comment 12 Don Zickus 2006-12-04 18:35:42 UTC
in 2.6.18-1.2789.el5

Comment 13 Raghavendra Biligiri 2006-12-22 15:23:15 UTC
Issue not reproducible on RHEL5-RC Snapshot5(kernel-2.6.18-1.2910.el5). 

Comment 14 Amit Bhutani 2006-12-22 15:47:44 UTC
Marking issue as VERIFIED based on comment #13.

RH- Please close.

Comment 15 Jay Turner 2007-01-03 14:52:29 UTC
Closing out based on comment 13.