Bug 211453

Summary: Clicking square to expand child channels is not obvious
Product: Red Hat Satellite 5 Reporter: Matthew Booth <mbooth>
Component: UsabilityAssignee: Máirín Duffy <duffy>
Status: CLOSED DUPLICATE QA Contact: Beth Nackashi <bnackash>
Severity: medium Docs Contact:
Priority: medium    
Version: unspecifiedCC: rhn-bugs
Target Milestone: ---   
Target Release: ---   
Hardware: All   
OS: Linux   
URL: https://rhn.redhat.com/rhn/software/channels/Relevant.do
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2006-10-19 14:19:41 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:

Description Matthew Booth 2006-10-19 13:21:28 UTC 
Description of problem:

Since RHN410, the channels page has shown only base channels when the page is
initially loaded. To see child channels, a user must click on a square to the
left of the base channel name.

I've just received an email from a customer asking how to access the child
channels. Thinking back, I realised that *every* person who I have ever
introduced to this UI, myself included, has failed to appreciate that clicking
the square expands child channels. This would be about 10 people.

The problem is that the square just looks like a bullet point. Something which
can be expanded would be something more obvious, like a +.

Version-Release number of selected component (if applicable):

RHN 410

How reproducible:

100% so far.

Steps to Reproduce:
1. Find RHN newbie
2. Point them to channels page when they're looking for a child channel
  
Actual results:
Confused email to RH consultant.

Expected results:
Email free instant gratification.
Comment 1 Máirín Duffy 2006-10-19 14:18:36 UTC 
Marking as a dupe of the existing bug. 

Matthew, I apologize for this; the fix had been aligned to the rhn420 (now
renamed to rhn500) release and I was going to try to sneak a fix in early into
rhn415, but other tasks took priority. 

In the meantime, do point customers to the 'expand all' 'hide all' links in the
upper right corner of the list. Also, here is how I plan to fix the issue:

http://sanrio.boston.redhat.com/~duffy/Projects/415/expand-collapse-icons/expand-collapse-3.png

Let me know if you see any issues with the proposed change. Thanks!
Comment 2 Máirín Duffy 2006-10-19 14:19:41 UTC 

*** This bug has been marked as a duplicate of 207293 ***