Bug 2115466
| Summary: | GlobalProtect VPN fails to connect and hangs after upgrade to FC36 | ||
|---|---|---|---|
| Product: | [Fedora] Fedora | Reporter: | Tom Brikowski <brikowi> |
| Component: | NetworkManager | Assignee: | Lubomir Rintel <lkundrak> |
| Status: | CLOSED EOL | QA Contact: | Fedora Extras Quality Assurance <extras-qa> |
| Severity: | high | Docs Contact: | |
| Priority: | unspecified | ||
| Version: | 36 | CC: | acabral, bgalvani, dcbw, francesco.giudici, gnome-sig, liangwen12year, lkundrak, mclasen, rstrode, sandmann, vbubela |
| Target Milestone: | --- | ||
| Target Release: | --- | ||
| Hardware: | x86_64 | ||
| OS: | Linux | ||
| Whiteboard: | |||
| Fixed In Version: | Doc Type: | --- | |
| Doc Text: | Story Points: | --- | |
| Clone Of: | Environment: | ||
| Last Closed: | 2023-05-25 17:41:06 UTC | Type: | Bug |
| Regression: | --- | Mount Type: | --- |
| Documentation: | --- | CRM: | |
| Verified Versions: | Category: | --- | |
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |
| Cloudforms Team: | --- | Target Upstream Version: | |
| Embargoed: | |||
This message is a reminder that Fedora Linux 36 is nearing its end of life. Fedora will stop maintaining and issuing updates for Fedora Linux 36 on 2023-05-16. It is Fedora's policy to close all bug reports from releases that are no longer maintained. At that time this bug will be closed as EOL if it remains open with a 'version' of '36'. Package Maintainer: If you wish for this bug to remain open because you plan to fix it in a currently maintained version, change the 'version' to a later Fedora Linux version. Note that the version field may be hidden. Click the "Show advanced fields" button if you do not see it. Thank you for reporting this issue and we are sorry that we were not able to fix it before Fedora Linux 36 is end of life. If you would still like to see this bug fixed and are able to reproduce it against a later version of Fedora Linux, you are encouraged to change the 'version' to a later version prior to this bug being closed. Fedora Linux 36 entered end-of-life (EOL) status on 2023-05-16. Fedora Linux 36 is no longer maintained, which means that it will not receive any further security or bug fix updates. As a result we are closing this bug. If you can reproduce this bug against a currently maintained version of Fedora Linux please feel free to reopen this bug against that version. Note that the version field may be hidden. Click the "Show advanced fields" button if you do not see the version field. If you are unable to reopen this bug, please file a new report against an active release. Thank you for reporting this bug and we are sorry it could not be fixed. |
Description of problem: GlobalProtect (proprietary VPN) fails to connect to secure portal Version-Release number of selected component (if applicable): globalprotect_UI-6.0.0-44, NetworkManager-1.38.2-1 How reproducible: Always Steps to Reproduce: 1. Run globalprotect from CLI "globalprotect launch-ui" 2. Select "Connect" from GUI window 3. Actual results: GUI window hangs, with "Looking for portal..." message in GUI. globalprotect dominates CPU usage after this. System logs fill with "PanGPUI[15554]: QLayout::removeWidget: Cannot remove a null widget." error messages ~/.GlobalProtect/PanGPA.log and PanGPUI.log contain "<portal-status>Invalid portal</portal-status>". These files are updated at the time CLI launch of globalprotect occurs. Portal is correct in lines: <state>Retrieving configuration...</state> <check-version>no</check-version> <portal>utdvpn.utdallas.edu</portal> Expected results: After correct portal is entered in GUI, connection is made, and success message displayed in default browser Additional info: A formerly inactive bug in GlobalProtect? VPN connection worked fine in FC35.