Bug 2117779

Summary: Unable to disable the automatic Red Hat Insights synchronization setting.
Product: Red Hat Satellite Reporter: arivera
Component: RH Cloud - InsightsAssignee: Shimon Shtein <sshtein>
Status: CLOSED WORKSFORME QA Contact: Satellite QE Team <sat-qe-bz-list>
Severity: high Docs Contact:
Priority: unspecified    
Version: 6.11.1CC: ahumbe, aruzicka
Target Milestone: UnspecifiedKeywords: Triaged
Target Release: Unused   
Hardware: x86_64   
OS: Linux   
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Last Closed: 2023-07-09 14:09:15 UTC Type: Bug
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oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
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Description arivera 2022-08-11 21:04:24 UTC
Description of problem:
Unable to disable the automatic Red Hat Insights synchronization setting.

Version-Release number of selected component (if applicable):
Satellite 6.11.1.1 on RHEL 7

How reproducible:
Every time

Steps to Reproduce:
1.Go to menu Configure>RH Cloud>Insights
2.Disable the blue sync automatically button
3.

Actual results:
When you return to the Insights page, the button is enabled again.

Expected results:
The Insights sync stays disabled, without respawning duplicate tasks.

Additional info:

Comment 1 Shimon Shtein 2022-08-22 12:08:27 UTC
Can you try and switch it from the Administer -> Settings. Select "RHCloud" tab and there Change the value of "Synchronize recommendations Automatically" to "No"

Comment 2 arivera 2022-08-22 12:26:28 UTC
Same outcome.

Comment 3 Shimon Shtein 2022-08-22 12:30:38 UTC
What is the value of the setting on the settings page? Is it reverting? If it is, can you please upload an sos report from the Satellite machine?

Comment 4 Shimon Shtein 2023-07-09 14:09:15 UTC
Closing the issue, since I wasn't able to reproduce it.