Bug 2119911
| Summary: | VMware Image based Provisioning fails with error- : Could not find virtual machine network interface matching <IP> | ||||||||
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| Product: | Red Hat Satellite | Reporter: | Satyajit Das <sadas> | ||||||
| Component: | Compute Resources - VMWare | Assignee: | Chris Roberts <chrobert> | ||||||
| Status: | CLOSED ERRATA | QA Contact: | addubey | ||||||
| Severity: | high | Docs Contact: | |||||||
| Priority: | high | ||||||||
| Version: | 6.10.7 | CC: | addubey, aganbat, ahumbe, ajambhul, bvassova, chrobert, jyejare, lstejska, mhulan, momran, pcreech, rlavi, saydas, shwsingh, wclark | ||||||
| Target Milestone: | 6.13.0 | Keywords: | PrioBumpGSS, Regression, Triaged, WorkAround | ||||||
| Target Release: | Unused | ||||||||
| Hardware: | Unspecified | ||||||||
| OS: | Unspecified | ||||||||
| Whiteboard: | |||||||||
| Fixed In Version: | fog-vsphere-3.5.3 | Doc Type: | If docs needed, set a value | ||||||
| Doc Text: | Story Points: | --- | |||||||
| Clone Of: | |||||||||
| : | 2174994 (view as bug list) | Environment: | |||||||
| Last Closed: | 2023-05-03 13:21:36 UTC | Type: | Bug | ||||||
| Regression: | --- | Mount Type: | --- | ||||||
| Documentation: | --- | CRM: | |||||||
| Verified Versions: | Category: | --- | |||||||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||||
| Cloudforms Team: | --- | Target Upstream Version: | |||||||
| Embargoed: | |||||||||
| Attachments: |
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Sayan, Is this customer using vCenter 6.7 or 7.0? (In reply to Chris Roberts from comment #5) > Sayan, > > Is this customer using vCenter 6.7 or 7.0? The customer is using 6.7. Chris, Marek, do you think we should revert https://github.com/fog/fog-vsphere/commit/9b88e63b8eef2ba9a4fcad49c1df9027cef52624 ? it seems like the issue occurred in fog-vsphere v3.5.1, or maybe you can identify the line that broke it? Adding qe_test_coverage flag as its raised in SD-QE Cadence to triage if we could add this in automation. What SD said: ``` A fare amount of users have reported this issue and for all of them downgrading the version of tfm-rubygem-fog-vsphere helped to fix the issue. ``` Ron, that's also affecting the issue leos is working on, so my thoughts are revert the commit get a new version out so it fixes the 2 bugs for customers that are regression, then make a new redmine for these 2 issues I heard from one customer that the patch fixed their issue. Made an updated version of fog-vsphere here: https://rubygems.org/gems/fog-vsphere/versions/3.5.3 Moving the BZ to POST so the delivery team can bring the new version of the gem in, also added it to the fixed in version. - Chris Roberts Created attachment 1947040 [details]
Hotfix RPM for Satellite 6.11.4 on RHEL7
INSTALL INSTRUCTIONS:
1. Take a complete backup or snapshot of Satellite 6.11.4 server
2. Download the hotfix RPM matching your Satellite and RHEL version and copy it to the affected Satellite server
3. # yum install ./tfm-rubygem-fog-vsphere-3.5.2-3.HOTFIXRHBZ2119911.el7sat.noarch.rpm --disableplugin=foreman-protector
4. # systemctl restart foreman.service
Created attachment 1947042 [details]
Hotfix RPM for Satellite 6.11.4 (RHEL8) or 6.12.2
INSTALL INSTRUCTIONS:
1. Take a complete backup or snapshot of Satellite server
2. Download the hotfix RPM matching your Satellite and RHEL version and copy it to the affected Satellite server
3. # dnf install ./rubygem-fog-vsphere-3.5.2-3.HOTFIXRHBZ2119911.el8sat.noarch.rpm --disableplugin=foreman-protector
4. # systemctl restart foreman.service
NOTE: This hotfix works with Satellite version 6.11 or 6.12, running on RHEL8
Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory (Important: Satellite 6.13 Release), and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. https://access.redhat.com/errata/RHSA-2023:2097 |
Description of problem: VMware Image-based Provisioning fails with error-: Could not find virtual machine network interface matching <IP> Version-Release number of selected component (if applicable): Satellite 6.10.7 tfm-rubygem-fog-vsphere.noarch 0:3.5.1-1.el7sat How reproducible: 100% (Customer's env) Steps to Reproduce: 1. Deploy a fresh satellite (Version: 6.10.7) 2. Add VMware as compute resource and associate an image to the compute resource(). 3. Try to deploy the host using the same image (Provisioning method:cloud-init and userdata templates). Actual results: Image-based build fails with errors : ----------------- ==> /var/log/foreman/production.log <== 2022-08-19T13:59:21 [D|app|27d12fed] Processing task 'Query instance details for client.example.com' from 'Host::Managed Main' 2022-08-19T13:59:21 [D|app|27d12fed] Orchestration::Compute: Trying to match network interfaces from fog <Fog::Vsphere::Compute::Interfaces 27d12fed | server_id="50269259-a089-3b27-7bbe-9e4af4e03684" 27d12fed | [ 27d12fed | <Fog::Vsphere::Compute::Interface 27d12fed | mac="00:50:56:a6:aa:8e", 27d12fed | network="dvportgroup-3567", 27d12fed | name="Network adapter 1", 27d12fed | status="untried", 27d12fed | connected=false, 27d12fed | summary="DVSwitch: e7 e5 0c 50 5f a1 2d e0-cb 19 92 a2 c2 b4 c8 28", 27d12fed | type=RbVmomi::VIM::VirtualVmxnet3, 27d12fed | key=4000, 27d12fed | virtualswitch=nil, 27d12fed | server_id="50269259-a089-3b27-7bbe-9e4af4e03684" 27d12fed | > 27d12fed | ] 27d12fed | > 2022-08-19T13:59:22 [W|app|27d12fed] Orchestration::Compute: Could not match network interface #<Nic::Managed id: nil, mac: nil, ip: "xx.xx.xx.xx", type: "Nic::Managed", name: "client.example.com", host_id: nil, subnet_id: 1, domain_id: 1, attrs: {}, created_at: nil, updated_at: nil, provider: nil, username: nil, password: nil, virtual: false, link: true, identifier: "", tag: "", attached_to: "", managed: true, mode: "balance-rr", attached_devices: "", bond_options: "", primary: true, provision: true, compute_attributes: {"type"=>"VirtualVmxnet3", "network"=>"dvportgroup-789"}, execution: true, ip6: "", subnet6_id: nil> 2022-08-19T13:59:22 [W|app|27d12fed] Could not find virtual machine network interface matching "xx.xx.xx.xx" ----------------- Expected results: Build system without issues Additional info: