Bug 2123776

Summary:	Insights-client is in an unhandled state once the system is unregistered from rhsm
Product:	Red Hat Enterprise Linux 9	Reporter:	Alba Hita <ahitacat>
Component:	insights-client	Assignee:	Alba Hita <ahitacat>
Status:	CLOSED CURRENTRELEASE	QA Contact:	Pavol Kotvan <pakotvan>
Severity:	medium	Docs Contact:
Priority:	unspecified
Version:	9.1	CC:	ahumbe, cmarinea, fjansen, stomsa
Target Milestone:	rc	Keywords:	Triaged
Target Release:	---
Hardware:	x86_64
OS:	Linux
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Fixed In Version:		Doc Type:	If docs needed, set a value
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Clone Of:		Environment:
Last Closed:	2022-12-07 08:16:12 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Alba Hita 2022-09-02 15:12:16 UTC

>>> Description of problem:
Insights-client is in a faulty state when the system is unregistered from rhsm. 

>>> Version-Release number of selected component (if applicable):
Client: 3.1.7
Core: 3.0.291-1

>>> How reproducible:
Every time the system is unregistered from rhsm.

Steps to Reproduce:
1.Register to rhsm via subscription-manager and insights-client
> sudo subscription-manager register
> sudo insights-client --register
> sudo insights-client --status
System is registered locally via .registered file. Registered at 2022-08-31T12:29:02.150601
Insights API confirms registration.

2. Unregister with subscription-manager
> sudo subscription-manager unregister
Unregistering from: subscription.rhsm.redhat.com:443/subscription
System has been unregistered.

3. Register again with subscription-manager
> sudo subscription-manager register
Registering to: subscription.rhsm.redhat.com:443/subscription
Username: ahitacat
Password: 
The system has been registered with ID: 367d8152-8d84-4565-9c06-a5da4a5db323
The registered system name is: localhost.localdomain


Actual results:
> sudo insights-client --status
System is registered locally via .registered file. Registered at 2022-08-31T12:29:02.150601
Insights API says this machine is NOT registered.


Expected results:
If API says that the machine is NOT registered it should remove the registration files that are in the system.

Additional info:

This will bring a consistent status to insights-client when it detects it is not register to rhsm.

Comment 4 Alba Hita 2022-12-05 10:34:49 UTC

This fix is part of egg version 3.0.303.