Bug 2134395
| Summary: | Node scaling is stuck in installing state on ACM UI for a cluster deployed using CIM | ||||||
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| Product: | Red Hat Advanced Cluster Management for Kubernetes | Reporter: | Mihir Lele <mlele> | ||||
| Component: | Cluster Lifecycle | Assignee: | Le Yang <leyan> | ||||
| Status: | CLOSED DUPLICATE | QA Contact: | Hui Chen <huichen> | ||||
| Severity: | high | Docs Contact: | |||||
| Priority: | high | ||||||
| Version: | rhacm-2.6.z | CC: | dhuynh, tjelinek | ||||
| Target Milestone: | --- | ||||||
| Target Release: | --- | ||||||
| Hardware: | x86_64 | ||||||
| OS: | Linux | ||||||
| Whiteboard: | |||||||
| Fixed In Version: | Doc Type: | If docs needed, set a value | |||||
| Doc Text: | Story Points: | --- | |||||
| Clone Of: | Environment: | ||||||
| Last Closed: | 2022-10-13 11:32:31 UTC | Type: | Bug | ||||
| Regression: | --- | Mount Type: | --- | ||||
| Documentation: | --- | CRM: | |||||
| Verified Versions: | Category: | --- | |||||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||
| Cloudforms Team: | --- | Target Upstream Version: | |||||
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there are two bugs here: 1: the acm console is showing "progressing" even though the hosts finished installation successfully. It is tracked in https://bugzilla.redhat.com/show_bug.cgi?id=2118545 and is targeted to 2.6.2 2: the crash in OCP console node's screen. Its tracked here https://bugzilla.redhat.com/show_bug.cgi?id=2090993 (for 4.11) and the 4.10 backport here https://issues.redhat.com/browse/OCPBUGS-1696 (4.10 fix not yet merged, but fully acked) hence, closing this ticket since its already tracked on different places. *** This bug has been marked as a duplicate of bug 2090993 *** |
Created attachment 1917812 [details] screenshot1 *Description of the problem:* I have a customer where customer is trying to add new nodes to an ocp cluster that's successfully deployed using CIM - The node was bootstrapped into the ocp cluster and its visible in "oc get nodes". - Customer also tried deploying payload on the newly added node and it was successful - But the ACM UI cluster page for the openshift cluster is stuck in "installing" state with no progress being made. - Also the openshift web console for the managed cluster shows an error when trying to view the details of the newly added node. - Attaching screenshots for some clarity - Cluster events page on the ACM UI shows no status updates after it says "rebooting". - I checked the assisted-service logs on the ACM hub and even they do not share any update on the progress. - Customer had discovered the BM host using manual booting and it was successfully discovered. - We saw no errors on the UI during discovery or during installation. - Maybe ACM was waiting for something from the managed cluster and node/managed cluster was not able to send/respond to it? *How reproducible:* We didnt try to reproduce it yet. *Steps to reproduce:* NA *Actual results:* The node installation is stuck in "installing" state *Expected results:* The node installation should complete