Bug 2148270

Summary: Setting cgroup v1 slice for insights-client.service fails on RHEL 9.2
Product: Red Hat Enterprise Linux 9 Reporter: Pavol Kotvan <pakotvan>
Component: insights-clientAssignee: Link Dupont <link>
Status: CLOSED ERRATA QA Contact: Red Hat subscription-manager QE Team <rhsm-qe>
Severity: low Docs Contact:
Priority: unspecified    
Version: 9.3CC: ahitacat, arpandey, cmarinea, dranck, fjansen, jpazdziora, link, qianzhan, redakkan, stomsa, vagrawal
Target Milestone: rcKeywords: Triaged
Target Release: ---   
Hardware: x86_64   
OS: Linux   
Whiteboard:
Fixed In Version: insights-client-3.2.0-1.el9 Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of:
: 2218284 2218285 (view as bug list) Environment:
Last Closed: 2023-11-07 08:32:52 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On:    
Bug Blocks: 2218284, 2218285    

Comment 12 Alba Hita 2023-06-28 14:46:39 UTC
*** Bug 2155468 has been marked as a duplicate of this bug. ***

Comment 13 qianzhan 2023-07-21 08:23:22 UTC
Verification:

1. The RHEL system:

[root@kvm-01-guest03 ~]# cat /etc/redhat-release 

Red Hat Enterprise Linux release 9.3 Beta (Plow)


2. The insights-client version:

[root@kvm-01-guest03 ~]# rpm -qa | grep insights-client

insights-client-3.2.0-1.el9.noarch


3. Check the configuration of unit insights-client.service for the for memory limits and the commands when/after running insights-client.service:

[root@kvm-01-guest03 ~]# cat /usr/lib/systemd/system/insights-client.service | egrep 'Memory|ExecStart'

ExecStart=/usr/bin/insights-client --retry 3

*Memory*High=1G

*Memory*Max=2G

[root@kvm-01-guest03 ~]#

 

4. Start insights-client.service:

[root@kvm-01-guest03 ~]# systemctl start insights-client.service


5. Check the insights-client.service

(1) The service is running:

[root@kvm-01-guest03 ~]# systemctl status insights-client.service

● insights-client.service - Insights Client

     Loaded: loaded (/usr/lib/systemd/system/insights-client.service; static)

     Active: active (running) since Fri 2023-07-21 03:42:33 EDT; 1min 26s ago

       Docs: man:insights-client(8)

   Main PID: 29472 (insights-client)

      Tasks: 3 (limit: 300)

     Memory: 160.6M (high: 1.0G max: 2.0G available: 863.3M)

        CPU: 25.800s

     CGroup: /system.slice/insights-client.service

             ├─29472 /usr/libexec/platform-python /usr/bin/insights-client --retry 3

             └─29506 /usr/libexec/platform-python /usr/lib/python3.9/site-packages/insights_client/run.py --retry 3

 

Jul 21 03:42:33 kvm-01-guest03.lab.eng.rdu2.redhat.com systemd[1]: Started Insights Client.

Jul 21 03:42:50 kvm-01-guest03.lab.eng.rdu2.redhat.com insights-client[29506]: Starting to collect Insights data for kvm-01-guest03.lab.eng.rdu2.re>

Jul 21 03:43:18 kvm-01-guest03.lab.eng.rdu2.redhat.com insights-client[29506]: Librepo version: 1.14.5 with CURL_GLOBAL_ACK_EINTR support (libcurl/>

Jul 21 03:43:18 kvm-01-guest03.lab.eng.rdu2.redhat.com insights-client[29506]: — logging initialized —

Jul 21 03:43:59 kvm-01-guest03.lab.eng.rdu2.redhat.com insights-client[29506]: Uploading Insights data.

Jul 21 03:44:00 kvm-01-guest03.lab.eng.rdu2.redhat.com insights-client[29506]: Successfully uploaded report from kvm-01-guest03.lab.eng.rdu2.redhat>

Jul 21 03:44:00 kvm-01-guest03.lab.eng.rdu2.redhat.com insights-client[29506]: View details about this system on console.redhat.com:

Jul 21 03:44:00 kvm-01-guest03.lab.eng.rdu2.redhat.com insights-client[29506]: https://console.redhat.com/insights/inventory/a2aa667b-8cd1-4622-a1b>

[root@kvm-01-guest03 ~]#


(2) The service is inactive:

[root@kvm-01-guest03 ~]# systemctl status insights-client.service

○ insights-client.service - Insights Client

     Loaded: loaded (/usr/lib/systemd/system/insights-client.service; static)

     Active: inactive (dead)

       Docs: man:insights-client(8)

 

Jul 21 03:42:33 kvm-01-guest03.lab.eng.rdu2.redhat.com systemd[1]: Started Insights Client.

Jul 21 03:42:50 kvm-01-guest03.lab.eng.rdu2.redhat.com insights-client[29506]: Starting to collect Insights data for kvm-01-guest03.lab.eng.rdu2.re>

Jul 21 03:43:18 kvm-01-guest03.lab.eng.rdu2.redhat.com insights-client[29506]: Librepo version: 1.14.5 with CURL_GLOBAL_ACK_EINTR support (libcurl/>

Jul 21 03:43:18 kvm-01-guest03.lab.eng.rdu2.redhat.com insights-client[29506]: — logging initialized —

Jul 21 03:43:59 kvm-01-guest03.lab.eng.rdu2.redhat.com insights-client[29506]: Uploading Insights data.

Jul 21 03:44:00 kvm-01-guest03.lab.eng.rdu2.redhat.com insights-client[29506]: Successfully uploaded report from kvm-01-guest03.lab.eng.rdu2.redhat>

Jul 21 03:44:00 kvm-01-guest03.lab.eng.rdu2.redhat.com insights-client[29506]: View details about this system on console.redhat.com:

Jul 21 03:44:00 kvm-01-guest03.lab.eng.rdu2.redhat.com insights-client[29506]: https://console.redhat.com/insights/inventory/a2aa667b-8cd1-4622-a1b>

Jul 21 03:44:00 kvm-01-guest03.lab.eng.rdu2.redhat.com systemd[1]: insights-client.service: Deactivated successfully.

Jul 21 03:44:00 kvm-01-guest03.lab.eng.rdu2.redhat.com systemd[1]: insights-client.service: Consumed 25.995s CPU time.

[root@kvm-01-guest03 ~]#


Through above steps, we can see the insights-client.service status is good and meets its configuration. So move this bug from ON_QA to VERIFIED.

Comment 14 qianzhan 2023-07-21 08:28:31 UTC
(In reply to qianzhan from comment #13)
> Verification:
> 
> 1. The RHEL system:
> 
> [root@kvm-01-guest03 ~]# cat /etc/redhat-release 
> 
> Red Hat Enterprise Linux release 9.3 Beta (Plow)
> 
The compose of RHEL9.3: RHEL-9.3.0-20230718.0 BaseOS x86_64

Comment 16 errata-xmlrpc 2023-11-07 08:32:52 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (insights-client bug fix and enhancement update), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2023:6432