Bug 2152260

Summary:	[GSS] ODF console shows a 404
Product:	[Red Hat Storage] Red Hat OpenShift Data Foundation	Reporter:	kelwhite
Component:	management-console	Assignee:	Sanjal Katiyar <skatiyar>
Status:	CLOSED WORKSFORME	QA Contact:	Prasad Desala <tdesala>
Severity:	medium	Docs Contact:
Priority:	unspecified
Version:	4.11	CC:	hnallurv, jefbrown, lsantann, muagarwa, nthomas, ocs-bugs, odf-bz-bot, skatiyar
Target Milestone:	---
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Hardware:	All
OS:	All
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Fixed In Version:		Doc Type:	If docs needed, set a value
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2023-02-01 06:28:24 UTC	Type:	Bug
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Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Comment 3 Sanjal Katiyar 2022-12-10 10:05:52 UTC

What is current OCP and ODF versions ?
Was either OCP or ODF was recently upgraded ? If yes, from which to which version ?

Also, please take a look at these solutions (same issue) and me know if that works for you:
https://bugzilla.redhat.com/show_bug.cgi?id=2134774#c11
https://bugzilla.redhat.com/show_bug.cgi?id=2134774#c19

Comment 4 Sanjal Katiyar 2022-12-10 10:12:38 UTC

Basically,

If OCP/ODF both are 4.11:
1) Make sure running below command returns "/" (forward slash):
"oc get consoleplugins.console.openshift.io/odf-console -o=jsonpath='{.spec.service.basePath}'"

   a) if not, run following command:
      "oc patch consoleplugins.console.openshift.io/odf-console -p '{"spec": {"service": {"basePath": "/"}}}' --type merge"

2) Wait for few seconds then refresh (Ctrl + F5) the browser.

3) If even the hard refresh does not work, clear all cache information from browser, refresh and check once again if tabs are visible now.

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If OCP is 4.12 and ODF is 4.11:
1) Make sure running below command returns "/compatibility/" (forward slash):
"oc get consoleplugins.console.openshift.io/odf-console -o=jsonpath='{.spec.service.basePath}'"

   a) if not, run following command:
      "oc patch consoleplugins.console.openshift.io/odf-console -p '{"spec": {"service": {"basePath": "/compatibility/"}}}' --type merge"

Repeat step 2) and 3)

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If OCP is 4.10 and ODF is 4.11:
This is not supported. OCP version "n" is supported with ODF version "n" and "n-1" only.

Comment 8 Sanjal Katiyar 2022-12-14 05:58:22 UTC

Hi,
Pointing out to https://bugzilla.redhat.com/show_bug.cgi?id=2152260#c4 once again.

If OCP n and ODF n-1, then make sure:

1) Make sure running below command returns "/compatibility/" (forward slash):
"oc get consoleplugins.console.openshift.io/odf-console -o=jsonpath='{.spec.service.basePath}'"

   a) if not, run following command:
      "oc patch consoleplugins.console.openshift.io/odf-console -p '{"spec": {"service": {"basePath": "/compatibility/"}}}' --type merge"

Repeat step 2) and 3)


in your case n = 11


notice "basePath" field of the command. If OCP/ODF both the same version "basePath": "/" else "basePath": "/compatibility/".

Comment 18 Sanjal Katiyar 2023-01-03 04:47:17 UTC

reducing the severity based on response I am getting over this open BZ...