Bug 2166748

Summary: Entitlement certificate is missing content section for a custom product
Product: Red Hat Satellite Reporter: Odilon Sousa <osousa>
Component: CandlepinAssignee: Chris Roberts <chrobert>
Status: CLOSED ERRATA QA Contact: Cole Higgins <chiggins>
Severity: high Docs Contact:
Priority: high    
Version: 6.8.0CC: ahumbe, ajambhul, akapse, alsouza, aperotti, archvilen, avnkumar, aymeric.marchal, bbuckingham, bcourt, bnerickson87, bshahu, caitslin, casl, cdonnell, chrobert, crog, dhjoshi, dsynk, elepape, francesco.trentini, fratto, goetz.dirk, gscarbor, hakon.gislason, jalviso, jan.vanmullem, jason.grantz, jbhatia, jlenz, JONATHAN.SATTELBERGER, jpasqual, jrichards2, juholmes, juwatts, karnsing, kkinge, marco.verschuur, matthias.zoeschg, mhjacks, mjia, momran, nicolas.marcotte, nmoumoul, onerleka, paji, pmoravec, rcavalca, redakkan, redhatbugs, rrajput, sadas, saydas, sfroemer, shughes, smajumda, swachira, tharring, thomas.zajic, tim.denholm, timo.alatalo, vcojot, wpoteat
Target Milestone: 6.11.5Keywords: PrioBumpGSS, Triaged
Target Release: Unused   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: candlepin-4.1.19-1,tfm-rubygem-katello-4.3.0.52-1 Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of: 1931027 Environment:
Last Closed: 2023-03-07 19:00:52 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:

Comment 9 errata-xmlrpc 2023-03-07 19:00:52 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (Critical: Satellite 6.11.5 Async Security Update), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2023:1151

Comment 10 Jessica Richards 2023-03-14 19:25:48 UTC
Unfortunately, the customer in case 03449566 report that they still have this issue after patching their Satellite 6.11 server.  They re-applied the workaround in KCS article 5960501 and it worked (again), but they would like to avoid having to apply this fix every time they patch their Satellite server.

Comment 11 Pavel Moravec 2023-03-14 22:08:01 UTC
(In reply to Jessica Richards from comment #10)
> Unfortunately, the customer in case 03449566 report that they still have
> this issue after patching their Satellite 6.11 server.  They re-applied the
> workaround in KCS article 5960501 and it worked (again), but they would like
> to avoid having to apply this fix every time they patch their Satellite
> server.

Just one (minor) scenario was fixed by this bug - when multiple repos of the same 3rd party product are concurrently updated, either repo might disappear at clients (few days later). The original bugzilla is not yet fixed as we dont know the reproducer for the generic issue (yet..?).

Comment 12 Red Hat Bugzilla 2023-10-04 04:25:11 UTC
The needinfo request[s] on this closed bug have been removed as they have been unresolved for 120 days