Bug 2169847

Summary: Navigating to Capsules page on Satellite WebUI displays error "Pulp plugin missing for synchronizable content types: . Repositories containing these content types will not be synced." for few seconds
Product: Red Hat Satellite Reporter: Jayant Bhatia <jbhatia>
Component: CapsuleAssignee: Adam Ruzicka <aruzicka>
Status: VERIFIED --- QA Contact: Peter Ondrejka <pondrejk>
Severity: medium Docs Contact:
Priority: medium    
Version: 6.13.0CC: ahumbe, aruzicka, dhjoshi, jangerrit.kootstra, msunil, osousa, pcreech, pratshar
Target Milestone: 6.14.0Keywords: Triaged
Target Release: UnusedFlags: aruzicka: needinfo? (pratshar)
Hardware: Unspecified   
OS: Unspecified   
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Story Points: ---
Clone Of:
: 2184128 2190460 (view as bug list) Environment:
Last Closed: Type: Bug
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Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
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Description Jayant Bhatia 2023-02-14 19:14:58 UTC
Description of problem:

Navigating to Satellite WebUI -> Infrastructure -> Capsules page displays below error for couple of seconds.

       Pulp plugin missing for synchronizable content types: .
       Repositories containing these content types will not be synced.


Version-Release number of selected component (if applicable): satellite-6.13.0-4.el8sat.noarch


How reproducible: Always


Steps to Reproduce:

1. Navigate to Satellite WebUI -> Infrastructure -> Capsules page.

2. Click on the name of External Capsule.

3. User is redirected to 'Overview' page of that specific Capsule.

4. Keep an eye on the message displayed within 'Content Sync' on the top right.


Actual results: 

Below error message is displayed for couple of seconds:

      Pulp plugin missing for synchronizable content types: .
      Repositories containing these content types will not be synced.

After couple of seconds, the error message is replaced by right content.

      1 environment(s) can be synchronized: Library
       Last sync: 2023-02-13 20:44:14 +0530


Expected results:

The mentioned error message should not be displayed even for couple of seconds and right content should be displayed.


Additional info: This issue is observed even for Satellite 6.12.

Comment 2 ir. Jan Gerrit Kootstra 2023-02-14 19:21:22 UTC
This issue is causing great confusion and triggered a severity 1 case

Comment 3 ir. Jan Gerrit Kootstra 2023-02-14 19:22:07 UTC
It causes confusion, and triggered a severity 1 support case.

Comment 11 Peter Ondrejka 2023-06-13 11:30:27 UTC
Verified on Satellite 6.14 sn 1