Bug 2187075

Summary: [abrt] libreport-plugin-bugzilla: getaddrinfo(): adapters.py:565:send:requests.exceptions.ConnectionError: HTTPSConnectionPool(host='bugzilla.redhat.com', port=443): Max retries exceeded with url: /rest.cgi/bug?quicksearch=ALL+whiteboard%3A%22abrt_hash%3A
Product: [Fedora] Fedora Reporter: Faizan <faizanahmadk98>
Component: libreportAssignee: abrt <abrt-devel-list>
Status: CLOSED DUPLICATE QA Contact: Fedora Extras Quality Assurance <extras-qa>
Severity: unspecified Docs Contact:
Priority: unspecified    
Version: 38CC: abrt-devel-list, abrt-sig, faizanahmadk98, mgrabovs, michal.toman, msrb
Target Milestone: ---   
Target Release: ---   
Hardware: x86_64   
OS: Unspecified   
URL: https://retrace.fedoraproject.org/faf/reports/bthash/bac5d50bb10cbdf92a989efae61e40b1fcad792
Whiteboard: abrt_hash:05814850a0e15a573ebf0435fdaf2ece8a110905;VARIANT_ID=workstation;
Fixed In Version: Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2023-07-01 03:13:02 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Attachments:
Description Flags
File: os_info
none
File: environ
none
File: mountinfo
none
File: open_fds
none
File: namespaces
none
File: backtrace
none
File: cpuinfo none

Description Faizan 2023-04-16 14:26:57 UTC
Description of problem:
libreport crashed while filing a bug report from the UI. There was no internet connection at the moment.

Version-Release number of selected component:
libreport-plugin-bugzilla-2.17.9-1.fc38

Additional info:
reporter:       libreport-2.17.9
kernel:         6.2.11-300.fc38.x86_64
cmdline:        /usr/bin/python3 /usr/bin/reporter-bugzilla -h fc5f6959709d3c1d89f9edb14e91a605d0bab5c7 -p Fedora
cgroup:         0::/user.slice/user-1000.slice/user/app.slice/dbus-:1.2-org.freedesktop.problems.applet
uid:            1000
reason:         adapters.py:565:send:requests.exceptions.ConnectionError: HTTPSConnectionPool(host='bugzilla.redhat.com', port=443): Max retries exceeded with url: /rest.cgi/bug?quicksearch=ALL+whiteboard%3A%22abrt_hash%3Afc5f6959709d3c1d89f9edb14e91a605d0bab5c7%22 (Caused by NewConnectionError('<urllib3.connection.HTTPSConnection object at 0x7f58fbf06dd0>: Failed to establish a new connection: [Errno -3] Temporary failure in name resolution'))
executable:     /usr/bin/reporter-bugzilla
type:           Python3
package:        libreport-plugin-bugzilla-2.17.9-1.fc38
runlevel:       N 5
exception_type: socket.gaierror
crash_function: getaddrinfo
interpreter:    python3-3.11.3-1.fc38.x86_64
comment:        libreport crashed while filing a bug report from the UI. There was no internet connection at the moment.

Truncated backtrace:
#1 [/usr/lib64/python3.11/socket.py:962] getaddrinfo
#2 [/usr/lib/python3.11/site-packages/urllib3/util/connection.py:72] create_connection
#3 [/usr/lib/python3.11/site-packages/urllib3/connection.py:174] _new_conn

Comment 1 Faizan 2023-04-16 14:27:02 UTC
Created attachment 1957696 [details]
File: os_info

Comment 2 Faizan 2023-04-16 14:27:04 UTC
Created attachment 1957697 [details]
File: environ

Comment 3 Faizan 2023-04-16 14:27:06 UTC
Created attachment 1957698 [details]
File: mountinfo

Comment 4 Faizan 2023-04-16 14:27:08 UTC
Created attachment 1957699 [details]
File: open_fds

Comment 5 Faizan 2023-04-16 14:27:11 UTC
Created attachment 1957700 [details]
File: namespaces

Comment 6 Faizan 2023-04-16 14:27:14 UTC
Created attachment 1957701 [details]
File: backtrace

Comment 7 Faizan 2023-04-16 14:27:16 UTC
Created attachment 1957702 [details]
File: cpuinfo

Comment 8 Michal Srb 2023-07-01 03:13:02 UTC

*** This bug has been marked as a duplicate of bug 2208742 ***