Bug 2189299

Summary:	RHV: Cannot create template from snapshot if OS type is set the RHEL 8 for VM
Product:	Red Hat Enterprise Virtualization Manager	Reporter:	Frank DeLorey <fdelorey>
Component:	ovirt-engine	Assignee:	Nobody <nobody>
Status:	CLOSED WORKSFORME	QA Contact:	meital avital <mavital>
Severity:	high	Docs Contact:
Priority:	unspecified
Version:	4.5.3	CC:	ahadas, michal.skrivanek, nsimsolo
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Last Closed:	2023-08-03 10:45:31 UTC	Type:	Bug
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oVirt Team:	Virt	RHEL 7.3 requirements from Atomic Host:
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Description Frank DeLorey 2023-04-24 17:08:25 UTC

Description of problem:
If a VM has the OS TYPE set to RHEL 8.X a template cannot be create from a VM snaoshot

Version-Release number of selected component (if applicable):
RHV 4.5.3.7
vdsm version 4.50.3.7

How reproducible:
100%

Steps to Reproduce:
1. Create a VM with the OS type set the RHEL 8
2. Create a snapshot of the VM
3. Try to create a template from the snapshot

Actual results:
Hitting OK on the screen to create the template from the snapshot does nothing and produces no error message.

Expected results:
Should either create the template or report an erro

Additional info:
If the VM OS Type is set to Other this works.

Comment 1 Michal Skrivanek 2023-05-03 10:57:50 UTC

is it possible to work around by creating with Other and then Edit it to RHEL 8?

Comment 2 Frank DeLorey 2023-05-03 18:11:33 UTC

Yes but this is not optimal as it is adding extra steps.

Comment 8 Lucia Jelinkova 2023-06-07 13:55:48 UTC

I've tried that on the oVirt 4.5.5-0.master.20230504084909.gitd37b4f7ad9.el8 end the creation of the template from a snapshot of a VM with the RHEL8 OS worked without any problem.

Comment 9 Michal Skrivanek 2023-06-28 11:23:01 UTC

it seems to be working, further troubleshooting on customer side might be needed.

Comment 10 Frank DeLorey 2023-06-28 17:21:56 UTC

I will ask them to upgrade to the latest RHV version and try again.