Bug 2209653

Summary:	Bad audio with Focusrite Scarlett Solo studio
Product:	[Fedora] Fedora	Reporter:	homerglez
Component:	pipewire	Assignee:	Wim Taymans <wtaymans>
Status:	CLOSED EOL	QA Contact:	Fedora Extras Quality Assurance <extras-qa>
Severity:	low	Docs Contact:
Priority:	unspecified
Version:	38	CC:	brunovern.a, homerglez, joepesco2020, wtaymans
Target Milestone:	---	Keywords:	Desktop
Target Release:	---
Hardware:	x86_64
OS:	Linux
Whiteboard:
Fixed In Version:		Doc Type:	---
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2024-05-22 11:10:39 UTC	Type:	---
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description homerglez 2023-05-24 11:35:26 UTC

I connect my external sound card via usb (Focusrite Scarlett Solo studio 3th gen) and the audio is broken, digital, almost unintelligible. With the integrated sound card it does not happen. The same thing happens to me on this hardware in both clean installations of Workstation 37 and 38. However, on two other computers with non-clean installations with Workstation 38, the same thing does not happen. I don't know if the bug is in ALSA or Pipewire or Wireplumber.

Reproducible: Always

Steps to Reproduce:
1.Connect sound card.
2.Choose it.
3.Choose audio or video file, or f.e youtube and play it.
Actual Results:
Sound is broken

Fedora 37 Workstation
AMD Ryzen 3 PRO 5350GE with Radeon Graphics (8) @ 3.600GHz
AMD ATI Radeon Vega Series / Radeon Vega Mobile Series
External sound card via usb: Focusrite Scarlett Solo studio 3th gen
RAM 16 gigas
Kernel 6.2.15-200.fc37.x86_64
Pipewire 0.3.70
Wireplumber 0.4.14
Alsa-ucm 1.2.9-1

Edit:

I have updated to 38 and the problem persists.

Fedora 38 Workstation
AMD Ryzen 3 PRO 5350GE with Radeon Graphics (8) @ 3.600GHz
AMD ATI Radeon Vega Series / Radeon Vega Mobile Series
External sound card via usb: Focusrite Scarlett Solo studio 3th gen
RAM 16 gigas
Kernel 6.3.4-201.fc38.x86_64
Pipewire 0.3.71-2
Wireplumber 0.4.14-1
Alsa-ucm 1.2.9-1

Edit again:

On the same computer, I have done a clean install (Fedora 38 Workstation). Once the package has been updated, I have verified that the problem persists:
Fedora 38 Workstation
AMD Ryzen 3 PRO 5350GE with Radeon Graphics (8) @ 3.600GHz
AMD ATI Radeon Vega Series / Radeon Vega Mobile Series
External sound card via usb: Focusrite Scarlett Solo studio 3th gen
RAM 16 gigas
Kernel 6.4.4-200.fc38.x86_64
Pipewire 0.3.75-1
Wireplumber 0.4.14-1
Alsa-ucm 1.2.9-1

Comment 1 homerglez 2023-10-10 09:23:52 UTC

On this computer I clean installed Fedora 39 beta and updated to the latest and the problem with my Focusrite usb card persists.

Fedora Linux 39 (Workstation Edition) x86_64 (beta)
ThinkCentre M75q Gen 2
AMD Ryzen 3 PRO 5350GE with Radeon Graphics (8) @ 3.600GHz 
AMD ATI Radeon Vega Series / Radeon Vega Mobile Series
External sound card via usb: Focusrite Scarlett Solo studio 3th gen
RAM 16 gigas
Kernel 6.5.6-300.fc39.x86_64 
Gnome 45
Pipewire 0.3.81-1.fc39 
Wireplumber 0.4.14-2.fc39  
Alsa-ucm 1.2.10-3.fc39

Comment 2 Aoife Moloney 2024-05-22 11:10:39 UTC

Fedora Linux 38 entered end-of-life (EOL) status on 2024-05-21.

Fedora Linux 38 is no longer maintained, which means that it
will not receive any further security or bug fix updates. As a result we
are closing this bug.

If you can reproduce this bug against a currently maintained version of Fedora Linux
please feel free to reopen this bug against that version. Note that the version
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active release.

Thank you for reporting this bug and we are sorry it could not be fixed.