Bug 2213917

Summary: [abrt] libreport-plugin-bugzilla: do_handshake(): adapters.py:563:send:requests.exceptions.SSLError: HTTPSConnectionPool(host='bugzilla.redhat.com', port=443): Max retries exceeded with url: /rest.cgi/bug?quicksearch=ALL+whiteboard%3A%22abrt_hash%3A3f1a07
Product: [Fedora] Fedora Reporter: zennaf
Component: libreportAssignee: abrt <abrt-devel-list>
Status: CLOSED DUPLICATE QA Contact: Fedora Extras Quality Assurance <extras-qa>
Severity: unspecified Docs Contact:
Priority: unspecified    
Version: 38CC: abrt-devel-list, abrt-sig, mgrabovs, michal.toman, msrb, zennaf
Target Milestone: ---   
Target Release: ---   
Hardware: x86_64   
OS: Unspecified   
URL: https://retrace.fedoraproject.org/faf/reports/bthash/cea859cd5fdbb5c01d53af9a2300779e5a10a7c
Whiteboard: abrt_hash:088a064b2cef811936fe6a2c51e26fb8d23b31aa;VARIANT_ID=workstation;
Fixed In Version: Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2023-07-01 03:10:02 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Attachments:
Description Flags
File: os_info
none
File: environ
none
File: mountinfo
none
File: open_fds
none
File: namespaces
none
File: backtrace
none
File: cpuinfo none

Description zennaf 2023-06-09 21:50:22 UTC
Version-Release number of selected component:
libreport-plugin-bugzilla-2.17.10-1.fc38

Additional info:
reporter:       libreport-2.17.10
kernel:         6.3.6-200.fc38.x86_64
cmdline:        /usr/bin/python3 /usr/bin/reporter-bugzilla -h 3f1a07a9019306262017a7389f3c2c3662280d7c -p Fedora
cgroup:         0::/user.slice/user-1000.slice/user/app.slice/dbus-:1.2-org.freedesktop.problems.applet
uid:            1000
reason:         adapters.py:563:send:requests.exceptions.SSLError: HTTPSConnectionPool(host='bugzilla.redhat.com', port=443): Max retries exceeded with url: /rest.cgi/bug?quicksearch=ALL+whiteboard%3A%22abrt_hash%3A3f1a07a9019306262017a7389f3c2c3662280d7c%22 (Caused by SSLError(SSLEOFError(8, '[SSL: UNEXPECTED_EOF_WHILE_READING] EOF occurred in violation of protocol (_ssl.c:1002)')))
executable:     /usr/bin/reporter-bugzilla
type:           Python3
package:        libreport-plugin-bugzilla-2.17.10-1.fc38
runlevel:       N 5
exception_type: ssl.SSLEOFError
crash_function: do_handshake
interpreter:    python3-3.11.3-2.fc38.x86_64

Truncated backtrace:
#1 [/usr/lib64/python3.11/ssl.py:1346] do_handshake
#2 [/usr/lib64/python3.11/ssl.py:1075] _create
#3 [/usr/lib64/python3.11/ssl.py:517] wrap_socket
#4 [/usr/lib/python3.11/site-packages/urllib3/util/ssl_.py:493] _ssl_wrap_socket_impl
#5 [/usr/lib/python3.11/site-packages/urllib3/util/ssl_.py:449] ssl_wrap_socket
#6 [/usr/lib/python3.11/site-packages/urllib3/connection.py:419] connect
#7 [/usr/lib/python3.11/site-packages/urllib3/connectionpool.py:1042] _validate_conn
#8 [/usr/lib/python3.11/site-packages/urllib3/connectionpool.py:386] _make_request
#9 [/usr/lib/python3.11/site-packages/urllib3/connectionpool.py:703] urlopen

Comment 1 zennaf 2023-06-09 21:50:25 UTC
Created attachment 1970080 [details]
File: os_info

Comment 2 zennaf 2023-06-09 21:50:27 UTC
Created attachment 1970081 [details]
File: environ

Comment 3 zennaf 2023-06-09 21:50:28 UTC
Created attachment 1970082 [details]
File: mountinfo

Comment 4 zennaf 2023-06-09 21:50:30 UTC
Created attachment 1970083 [details]
File: open_fds

Comment 5 zennaf 2023-06-09 21:50:32 UTC
Created attachment 1970084 [details]
File: namespaces

Comment 6 zennaf 2023-06-09 21:50:33 UTC
Created attachment 1970085 [details]
File: backtrace

Comment 7 zennaf 2023-06-09 21:50:35 UTC
Created attachment 1970086 [details]
File: cpuinfo

Comment 8 Michal Srb 2023-07-01 03:10:02 UTC

*** This bug has been marked as a duplicate of bug 2208742 ***