Bug 2214638

Summary: Interrupt request processing in ipadb_fill_info3() if connection to 389ds is lost [rhel-8]
Product: Red Hat Enterprise Linux 8 Reporter: Prasad Kulkarni <pkulkarn>
Component: ipaAssignee: Julien Rische <jrische>
Status: CLOSED ERRATA QA Contact: Ganna Kaihorodova <gkaihoro>
Severity: high Docs Contact:
Priority: high    
Version: 8.7CC: abokovoy, anheath, bgollahe, cheimes, cilmar, drenard, frenaud, gkaihoro, jonmoore, jrische, jverreng, mpolovka, rakkumar, rcritten, rjeffman, sumenon, tmihinto, tscherf, vashirov
Target Milestone: rcKeywords: Triaged, ZStream
Target Release: ---Flags: pm-rhel: mirror+
Hardware: All   
OS: Linux   
Whiteboard:
Fixed In Version: ipa-4.9.12-6.module+el8.9.0+19634+c162f948 Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of:
: 2227831 2227832 2230073 (view as bug list) Environment:
Last Closed: 2023-11-14 15:32:53 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On:    
Bug Blocks: 2227831, 2227832, 2230073    

Comment 1 Rob Crittenden 2023-06-13 17:53:31 UTC
The crash is happening in the ipa kdb code. Changing components.

The ld connection is NULL, hence the failure.

Did this fail in a particular context? e.g. under load, a specific Kerberos request?

Comment 3 Rob Crittenden 2023-06-13 19:43:10 UTC
Alexander thinks this may be upstream issue https://pagure.io/freeipa/issue/9251 . We lost traction with an upstream user who had a reproducing system.

Comment 6 Têko Mihinto 2023-07-03 17:33:35 UTC
Hi Rob,

(In reply to Rob Crittenden from comment #1)
> The crash is happening in the ipa kdb code. Changing components.
> 
> The ld connection is NULL, hence the failure.
> 
> Did this fail in a particular context? e.g. under load, a specific Kerberos
> request?

Customer mentioned that this typically happens when the LDAP server is under load
( addition / deletion of new hosts triggering multiple and replicated changes ).

Regards,
Têko.

Comment 12 Julien Rische 2023-07-26 10:03:25 UTC
This crash is due to the is_master_host() function[1], which is called in ipadb_fill_info3()[2] as part of the process to populate the PAC.

is_master_host() searches for a master host entry using ipadb_simple_search()[3], and interprets an error as the absence of master entry, and the absence of error as a the presence of a master entry. Hence, a connection error would be misinterpreted.

The crash occurs because in case ipadb_simple_search() faces a connection issue during the query, it will try to reset the connection to run the query again. But if it fails to reset the connection, it returns with an error code right away, leaving the LDAP context uninitialized. But, as mentioned above, is_master_host() won't handle this as an actual error. So the process in ipadb_fill_info3() will continue until the ldap_get_entry_controls() call, where the process crashes because of the uninitialized LDAP context.

[1] https://github.com/freeipa/freeipa/blob/release-4-9-12/daemons/ipa-kdb/ipa_kdb_mspac.c#L404
[2] https://github.com/freeipa/freeipa/blob/release-4-9-12/daemons/ipa-kdb/ipa_kdb_mspac.c#L695-L697
[3] https://github.com/freeipa/freeipa/blob/release-4-9-12/daemons/ipa-kdb/ipa_kdb_common.c#L169

Comment 14 Julien Rische 2023-07-31 11:43:36 UTC
Upstream ticket:
https://pagure.io/freeipa/issue/9422

Comment 15 Julien Rische 2023-07-31 11:48:31 UTC
Upstream pull request:
https://github.com/freeipa/freeipa/pull/6929

Comment 16 Florence Blanc-Renaud 2023-08-01 11:36:31 UTC
Fixed upstream
master:
https://pagure.io/freeipa/c/c84c59c66f1b22ebc671960cae90088a024d2d62

Comment 18 Julien Rische 2023-08-04 12:22:02 UTC
*** Bug 2228943 has been marked as a duplicate of this bug. ***

Comment 27 Andy Heath 2023-08-08 18:44:27 UTC
Is thier any way to get a backport hotfix, our IDM servers are running into this issue causing intermittency connection issues for users to their systems. This is blocking upgrades and releases as Automation job and update scripts and playbooks require that stable connectivity.

Comment 35 errata-xmlrpc 2023-11-14 15:32:53 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (idm:client and idm:DL1 bug fix and enhancement update), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2023:6977

Comment 36 Red Hat Bugzilla 2024-03-14 04:25:49 UTC
The needinfo request[s] on this closed bug have been removed as they have been unresolved for 120 days