Bug 2215034

Summary:	Insight client on GCP fail to authenticate on insight hosted service for PAYGO Rhel Instance
Product:	Red Hat Enterprise Linux 8	Reporter:	Mohamed Tleilia <mtleilia>
Component:	insights-client	Assignee:	CSI Client Tools Bugs <csi-client-tools-bugs>
Status:	CLOSED NOTABUG	QA Contact:	Red Hat subscription-manager QE Team <rhsm-qe>
Severity:	high	Docs Contact:
Priority:	high
Version:	8.4	CC:	cmarinea, fjansen, pakotvan, rjerrido, stomsa, wshi
Target Milestone:	rc
Target Release:	---
Hardware:	Unspecified
OS:	Unspecified
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Fixed In Version:		Doc Type:	If docs needed, set a value
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Clone Of:		Environment:
Last Closed:	2023-07-05 13:36:53 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Comment 2 Wei Shi 2023-06-27 06:54:19 UTC

Hi,
  I'm not from insights team, so my response maybe not accurate.

  RHEL PAYG on GCP is managed by RHUI without a RH credential, basic authentication is needed for this scenario according to the document[1].

1. https://access.redhat.com/documentation/en-us/red_hat_insights/2023/html-single/deploying_red_hat_insights_on_existing_rhel_systems_managed_by_red_hat_update_infrastructure/index

Comment 3 Rich Jerrido 2023-07-05 13:36:53 UTC

This behavior isn't a bug. 

To connect a system, any system, to Red Hat, you need to authenticate. 

Running `insights-client --test-connection` on a system that is receiving its content from RHUI will have exactly the effect as described in the opening comment. 


Valid and supported methods for connecting systems to Red Hat are described here (https://access.redhat.com/documentation/en-us/subscription_central/2023/html-single/getting_started_with_rhel_system_registration/index#basic-reg-rhel-cli) 


The basic authentication method, as described in Comment #2 is deprecated and will be removed in the future.