Bug 2215070

Summary:	[GSS][Noobaa] Getting message "cannot read admin account info, error: not anonymous method read_account" from Noobaa CR
Product:	[Red Hat Storage] Red Hat OpenShift Data Foundation	Reporter:	Sonal <sarora>
Component:	Multi-Cloud Object Gateway	Assignee:	Romy Ayalon <rayalon>
Status:	CLOSED NOTABUG	QA Contact:	krishnaram Karthick <kramdoss>
Severity:	high	Docs Contact:
Priority:	unspecified
Version:	4.11	CC:	hnallurv, nbecker, ocs-bugs, odf-bz-bot, rayalon
Target Milestone:	---
Target Release:	---
Hardware:	x86_64
OS:	Linux
Whiteboard:
Fixed In Version:		Doc Type:	If docs needed, set a value
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2023-06-21 12:05:30 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Sonal 2023-06-14 16:03:06 UTC

Description of problem (please be detailed as possible and provide log
snippests):
Unable to provision and access obc. Below are the issues:

- Getting below error from noobaa CR and noobaa-oeprator
'cannot read admin account info, error: not anonymous method read_account'

- noobaa-endpoint deployment is missing

- Default Backingstore and Bucketclass is not created properly

- noobaa-admin secret is missing access and secret keys

Version of all relevant components (if applicable):
ODF 4.11.6

Does this issue impact your ability to continue to work with the product
(please explain in detail what is the user impact)?
Yes, not able to provision new obc as Noobaa installation does not finish.

Is there any workaround available to the best of your knowledge?
No

Rate from 1 - 5 the complexity of the scenario you performed that caused this
bug (1 - very simple, 5 - very complex)?
4

Can this issue reproducible?
Yes, in customer's cluster

If this is a regression, please provide more details to justify this:
Not aware of.

Actual results:
Getting error 'cannot read admin account info, error: not anonymous method read_account' from Noobaa CR

Expected results:
Noobaa CR and default backingstore and bucketclass are expected to be in Ready state, and obc is expected to be provisioned

Additional info:
In next private comment

Comment 4 Sonal 2023-06-15 10:54:26 UTC

Hi Nimrod,

Any updates? The issue is impacting creation of new obc's. This will delay business schedules of customer.

Appreciate quick response.

Thanks

Regards,
Sonal Arora