Bug 2219311

Summary: [ocs-ci]test_multipart_upload_operations failed on MCG only environment
Product: [Red Hat Storage] Red Hat OpenShift Data Foundation Reporter: Bob Liu <lbosh>
Component: Multi-Cloud Object GatewayAssignee: Jacky Albo <jalbo>
Status: CLOSED INSUFFICIENT_DATA QA Contact: krishnaram Karthick <kramdoss>
Severity: medium Docs Contact:
Priority: unspecified    
Version: 4.10CC: hushen, jalbo, nbecker, odf-bz-bot, shirshfe
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Hardware: x86_64   
OS: Linux   
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Last Closed: 2024-02-21 08:22:02 UTC Type: Bug
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Description Flags
test console output none

Description Bob Liu 2023-07-03 08:19:31 UTC
Created attachment 1973842 [details]
test console output

Description of problem (please be detailed as possible and provide log
snippests):

Deployed MCG only on OCP 4.10.21 with Scale storageclass(IBM Storage Fusion HCI 2.4.0), created backing store and NS-FS, ran ocs-ci all test cases under "tests/manage/mcg". Found that test_multipart_upload_operations always failing with "download failed".

Version of all relevant components (if applicable):
ocs-ci branch release-4.10

Does this issue impact your ability to continue to work with the product
(please explain in detail what is the user impact)?
Impact our product certificate process

Is there any workaround available to the best of your knowledge?
No

Rate from 1 - 5 the complexity of the scenario you performed that caused this
bug (1 - very simple, 5 - very complex)?
1

Can this issue reproducible?
Yes

Can this issue reproduce from the UI?
No, only in running ocs-ci test case.

If this is a regression, please provide more details to justify this:


Steps to Reproduce:
1. Deploy MCG only on OCP 4.10 with Scale storageclass(IBM Storage Fusion HCI 2.4.0)
2. Create NS-FS using the Scale filesystem too.
3. Run ocs-ci test case "tests/manage/mcg/test_multipart_upload.py::TestS3MultipartUpload::test_multipart_upload_operations" and see the failure.


Actual results:
The test case test_multipart_upload_operations failed

Expected results:
The test case test_multipart_upload_operations succeed or not valid for MCG only env


Additional info:

Comment 2 Bob Liu 2023-07-03 08:25:00 UTC
I have must-gather logs too, which size is 491M after compressed. Where can I upload it? Thanks.

Comment 6 Bob Liu 2023-07-05 11:03:13 UTC
@Jacky, what info do you need? You can check below new logs in the box folder, thanks.
```
multipart_upload_must_gather.tgz
test-multipart-upload-operations1.log
```

Comment 15 Bob Liu 2024-01-04 02:35:41 UTC
Hi Jacky, could you tell me what information I need to provide? I have recreated the issue and also provided the logs over 3 months, you can get the logs from https://ibm.box.com/s/y1m2z4gjvi450itdwd8l78w5sddyf1m3, thanks.

Comment 17 Nimrod Becker 2024-01-16 13:02:30 UTC
Can you please sync with Jacky Albo ?

Comment 18 Bob Liu 2024-01-16 13:15:44 UTC
I can't see any comments in this ticket from Jacky so far, due to my account is not in the ibm_storage group. As I said in the Slack thread, I don't have an available rack to re-test the case at this moment, but working to setup one rack now, will re-test and collect new logs when ready, thanks for your patience.

Comment 19 Nimrod Becker 2024-01-21 10:45:03 UTC
Pushing out until we have a repro, once we do and analyze we can bring back if needed

Comment 20 Nimrod Becker 2024-02-21 08:22:02 UTC
We didn't get any data either here or in Slack DMs, closing.