Bug 2222968

Summary:	[RFE] To make customers aware about satellite versions going EOL by adding warning banner on the Login page or on the Dashboard page.
Product:	Red Hat Satellite	Reporter:	Ashish Humbe <ahumbe>
Component:	Dashboard	Assignee:	Adam Ruzicka <aruzicka>
Status:	CLOSED ERRATA	QA Contact:	Peter Ondrejka <pondrejk>
Severity:	medium	Docs Contact:
Priority:	high
Version:	6.13.0	CC:	ankulkar, aruzicka, dsinglet, jbhatia, momran, osousa, pnovotny, rlavi
Target Milestone:	6.15.0	Keywords:	FutureFeature, PrioBumpGSS, Triaged
Target Release:	Unused
Hardware:	x86_64
OS:	Linux
Whiteboard:
Fixed In Version:		Doc Type:	If docs needed, set a value
Doc Text:		Story Points:	---
Clone Of:
Clones:	2266113 (view as bug list)		Environment:
Last Closed:	2024-04-23 17:11:40 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Ashish Humbe 2023-07-14 16:16:45 UTC

Problem Description: 

Many Satellite customers using old versions are giving feedback that they were not aware that the version of satellite they are using is EOL so they did not plan to upgrade it to the supported version. 

This leads to many customers reporting support cases for EOL versions and we need to process support exceptions for the customer till they plan the upgrade.

We would like to have a warning banner message on the satellite webui which is easily visible for the customers. ( Login page or on the Dashboard page)

We can point customers to use a Satellite upgrade helper for upgrading their satellite server.

Comment 1 Adam Ruzicka 2023-07-17 12:24:33 UTC

What are the expectations here? Should Satellite check somewhere whether a new version is out and then show this? Or should we bake in the expected next release date and show this once the date gets passes?

Comment 2 Ashish Humbe 2023-07-17 16:09:12 UTC

I did not propose any possible solutions here but these are the thoughts I have currently: 

 * Satellite lifecycle page ( https://access.redhat.com/support/policy/updates/satellite ) provide API, which we can call from Satellite to get an update about the product version moving from Full support to Maintenance to EOL 
 * We can use, an RSS feed to push a message to connected satellite servers where we will have a tool on satellite that will read the EOL message coming from the RSS feed, enable and display a warning banner on the satellite webui.
 * We can build and provide a package (every 6 months) that will have metadata about supported and maintenance version, where it will have a script that will detect the installed satellite version and accordingly it will add the warning banner on Webui. This package can be part of "Red Hat Satellite Client 6" ( version independent repo) so with less efforts we can reach to all satellite customers.

Comment 5 Brad Buckingham 2023-10-30 11:29:29 UTC

Bulk setting Target Milestone = 6.15.0 where sat-6.15.0+ is set.

Comment 6 Peter Ondrejka 2023-11-27 15:23:56 UTC

Verified in Stream snap 38

Comment 9 errata-xmlrpc 2024-04-23 17:11:40 UTC

Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (Important: Satellite 6.15.0 release), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2024:2010