Bug 222394

Summary: HTS: USB test doesn't recognize front-panel USB connections
Product: [Retired] Red Hat Hardware Certification Program Reporter: Sun Certifications <sun-linux-cert>
Component: Test Suite (tests)Assignee: Greg Nichols <gnichols>
Status: CLOSED CURRENTRELEASE QA Contact:
Severity: medium Docs Contact:
Priority: medium    
Version: 5CC: wwlinuxengineering
Target Milestone: ---   
Target Release: ---   
Hardware: x86_64   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2007-02-06 17:57:20 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Attachments:
Description Flags
hal-device baseline
none
hal-device with keyboard connected to front panel connection #1
none
hal-device with keyboard connected to front panel connection #2 none

Description Sun Certifications 2007-01-12 00:27:51 UTC 
Description of problem:
USB test doesn't recognize front-panel USB connections

Version-Release number of selected component (if applicable):
hts-5.0-14

How reproducible:
Perform the USB test (4 ports are available on our X4600 - 2 in front and 2 in back)


Steps to Reproduce:
1. Perform the USB test
2. plug USB device into back (1st slot), remove when prompted
3. plug USB device into back (2nd slot), remove when prompted
4. plug USB device into either of the front port USB ports - the test doesn't
recognize that a device has been attached - yet I can use the keyboard I just
attached
  
Actual results:
device not found - insert a USB device and continue? yes/no


Expected results:
Device found and USB test to continue correctly


Additional info:
Comment 1 Greg Nichols 2007-01-12 19:42:18 UTC 
Could you supply the output of "hal-device" with undetected USB device
inserted?  What type of device is being used?

Thanks!
Comment 2 Sun Certifications 2007-01-12 22:39:23 UTC 
Created attachment 145491 [details]
hal-device baseline

hal-device baseline before standard SUN USB keyboard is attached
Comment 3 Sun Certifications 2007-01-12 22:40:28 UTC 
Created attachment 145492 [details]
hal-device with keyboard connected to front panel connection #1

hal-device with SUN USB keyboard connected to front panel connection #1
Comment 4 Sun Certifications 2007-01-12 22:40:52 UTC 
Created attachment 145493 [details]
hal-device with keyboard connected to front panel connection #2

hal-device with SUN USB keyboard connected to front panel connection #2
Comment 5 Sun Certifications 2007-01-12 22:43:28 UTC 
I checked the BIOS and found that the USB device was set to 1.1 only. I changed
the value to 1.1 and 2.0 and retested. Same results as initial bug report.
Comment 6 Greg Nichols 2007-01-15 18:32:10 UTC 
Fixed R16
Comment 7 Sun Certifications 2007-01-19 21:29:46 UTC 
Same problem with hts-5.0-17.noarch.rpm - are the fixes in R16 included in this
RPM? Thanks
Comment 8 Greg Nichols 2007-01-20 01:04:39 UTC 
Yes, they are - re-opening.
Comment 9 Greg Nichols 2007-01-26 19:06:19 UTC 
Fixed R21.
Comment 10 Greg Nichols 2007-02-06 13:47:33 UTC 
Please verify this fix.

Thanks!
Comment 11 Sun Certifications 2007-02-06 17:50:06 UTC 
Verified as fixed - many thanks!
(tested on x4600)