Bug 2224590

Summary: GUI login issue after idleness in RHEL 9.2
Product: Red Hat Enterprise Linux 9 Reporter: ssreekum
Component: gdmAssignee: Ray Strode [halfline] <rstrode>
Status: NEW --- QA Contact: Michal Odehnal <modehnal>
Severity: medium Docs Contact:
Priority: medium    
Version: 9.2CC: desktop-qa-list, hdegoede, sbarcomb, tpopela
Target Milestone: rc   
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Hardware: x86_64   
OS: Linux   
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Description ssreekum 2023-07-21 15:15:35 UTC
Description of problem:

After a certain period of inactivity, when the user attempts to log back into their RHEL 9.2 system, they encounter a peculiar problem. Upon entering their password, the input is unexpectedly erased after typing approximately two characters. This issue occurs consistently when the system is idle for an extended period and users aren't able to login to GUI successfully.


Version-Release number of selected component (if applicable):
Red Hat Enterprise Linux 9.2
gdm-40.1-21


How reproducible:
Issue occurs randomly


Steps to Reproduce:

1. Allow the system to remain idle for a significant period.
2. Attempt to log in to the system through the Gnome login interface.
3. Observe the password input being erased after typing approximately two characters.

Rebooting the system or persistently attempting login multiple times to temporarily resolve the issue.


Actual results:
Unable to login to GUI after some period of idleness as the password input being erased after typing approximately two characters.


Expected results:
The system should retain the password input during the login process after a period of idleness and allow the user to log in seamlessly.


Additional info:
Issue is observed on multiple Dell Latitude 7300 systems. However, it's worth noting that not all Dell Latitude 7300 systems are affected by this problem, as some devices do not experience the GNOME login issue after idleness.