Bug 2225146

Summary: [GSS] ODF 4.13 installation stuck, no OSDs deployed
Product: [Red Hat Storage] Red Hat OpenShift Data Foundation Reporter: Karun Josy <kjosy>
Component: rookAssignee: Subham Rai <srai>
Status: CLOSED NOTABUG QA Contact: Neha Berry <nberry>
Severity: high Docs Contact:
Priority: unspecified    
Version: 4.13CC: hnallurv, jansingh, muagarwa, ocs-bugs, odf-bz-bot, srai, tkondvil, tnielsen
Target Milestone: ---   
Target Release: ---   
Hardware: All   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: If docs needed, set a value
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Clone Of: Environment:
Last Closed: 2023-08-02 14:36:59 UTC Type: Bug
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oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
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Embargoed:

Description Karun Josy 2023-07-24 12:00:22 UTC
# Description of problem (please be detailed as possible and provide log
snippets):

Customer is trying to install ODF 4.13, but it does not progress beyond monitor deployments.

MGR and OSDs are not getting deployed.

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# oc get po

NAME                                               READY   STATUS    RESTARTS   AGE
-
-
noobaa-operator-6d7c997d68-jx66j                   1/1     Running   0          16h
ocs-metrics-exporter-6cbdd544b7-67snf              1/1     Running   0          16h
ocs-operator-58c75545f6-sx4rc                      1/1     Running   0          16h
odf-console-78c7775f7d-7kh95                       1/1     Running   0          16h
odf-operator-controller-manager-59fdb88cc6-scwnq   2/2     Running   0          16h
rook-ceph-mon-a-795cb7f79d-62wfq                   2/2     Running   0          15h
rook-ceph-mon-b-7d45fb67b7-fltg5                   2/2     Running   0          15h
rook-ceph-mon-c-7c4cb9d9d9-4bm67                   2/2     Running   0          14h
rook-ceph-operator-fc5c855c4-k4bxh                 1/1     Running   0          3m59s

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The OpenShift deployment method is UPI and the platform is VMware.
It is a Connected OpenShift via Proxy
LSO is used

# Version of all relevant components (if applicable):
ODF 4.13

# Does this issue impact your ability to continue to work with the product
Yes, customer cannot complete ODF installation


# Is there any workaround available to the best of your knowledge?
No

Comment 6 Subham Rai 2023-07-24 12:43:36 UTC
Is this a fresh install? I see mons are not forming a quorum. The few most common reasons for that are
1. Networking/port issue 
2. Cluster is not a fresh install.