Bug 2229897

Summary: Remediation from CRC via Satellite shows "Failed" status even after successful remediation of Insights recommendations.
Product: Red Hat Satellite Reporter: Jameer Pathan <jpathan>
Component: RH Cloud - Cloud ConnectorAssignee: Chris Roberts <chrobert>
Status: CLOSED ERRATA QA Contact: Jameer Pathan <jpathan>
Severity: high Docs Contact:
Priority: high    
Version: 6.13.3CC: ahumbe, aruzicka, chrobert, osousa, rlavi, sshtein
Target Milestone: 6.14.0Keywords: PrioBumpGSS, Regression, Triaged
Target Release: Unused   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: foreman_rh_cloud 8.0.50 Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of:
: 2240781 (view as bug list) Environment:
Last Closed: 2023-11-08 14:20:16 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Attachments:
Description Flags
Screenshot of failed job none

Description Jameer Pathan 2023-08-08 06:54:53 UTC
Created attachment 1982236 [details]
Screenshot of failed job

Description of problem:
Remediation from CRC via Satellite shows "Failed" status even after successful remediation of Insights recommendations.

Version-Release number of selected component (if applicable):
- Satellite 6.13.3 
- rubygem-foreman_rh_cloud-7.0.45-1.el8sat.noarch

How reproducible:
- Always

Steps to Reproduce:
1. Enable cloud connector plugin for satellite
2. Check Satellite shows available status on the sources page on console.redhat.com
3. Register host/s with Satellite and Insights.
4. Perform Inventory upload
5. Try to remediate insights issues from console.redhat.com

Actual results:
- The job status on c.r.c is "Running" even after the issues are remediated for the host. This status eventually turns into "Failed".

Expected results:
- The status of the remediation job on c.r.c should be "Succeeded".

Additional info:

Comment 4 Jameer Pathan 2023-10-03 13:01:38 UTC
Verified 

Verified with:
- Satellite 6.14.0 snap 18
- rubygem-foreman_rh_cloud-8.0.50-1.el8sat.noarch

Test steps:
1. Enable cloud connector plugin for satellite
2. Check Satellite shows available status on the sources page on console.redhat.com
3. Register host/s with Satellite and Insights.
4. Perform Inventory upload
5. Try to remediate insights issues from console.redhat.com

Observations:
- The status of the remediation job on c.r.c is "Succeeded".

Comment 8 errata-xmlrpc 2023-11-08 14:20:16 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (Important: Satellite 6.14 security and bug fix update), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2023:6818