Bug 2247905

Summary: failed to call GetIdletime(): GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name is not activatable
Product: [Fedora] Fedora Reporter: Harald Reindl <h.reindl>
Component: firefoxAssignee: Gecko Maintainer <gecko-bugs-nobody>
Status: CLOSED ERRATA QA Contact: Fedora Extras Quality Assurance <extras-qa>
Severity: unspecified Docs Contact:
Priority: unspecified    
Version: 38CC: erack, gecko-bugs-nobody, jhorak, klaas, rstrode, stransky
Target Milestone: ---   
Target Release: ---   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: firefox-119.0-5.fc38 Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2023-11-10 01:56:42 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:

Description Harald Reindl 2023-11-04 11:33:20 UTC
firefox-119.0-2.fc38.x86_64

what is that and why does it need to flood logs all day long after the latest updates?

Nov  4 12:27:26 srv-rhsoft firefox[2724]: Failed to call GetIdletime(): GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name is not activatable
Nov  4 12:27:31 srv-rhsoft firefox[2724]: Failed to call GetIdletime(): GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name is not activatable
Nov  4 12:27:36 srv-rhsoft firefox[2724]: Failed to call GetIdletime(): GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name is not activatable
Nov  4 12:27:41 srv-rhsoft firefox[2724]: Failed to call GetIdletime(): GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name is not activatable
Nov  4 12:27:46 srv-rhsoft firefox[2724]: Failed to call GetIdletime(): GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name is not activatable
Nov  4 12:27:51 srv-rhsoft firefox[2724]: Failed to call GetIdletime(): GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name is not activatable
Nov  4 12:27:52 srv-rhsoft firefox[2724]: Failed to call GetIdletime(): GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name is not activatable
Nov  4 12:27:56 srv-rhsoft firefox[2724]: Failed to call GetIdletime(): GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name is not activatable
Nov  4 12:28:01 srv-rhsoft firefox[2724]: Failed to call GetIdletime(): GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name is not activatable
Nov  4 12:28:06 srv-rhsoft firefox[2724]: Failed to call GetIdletime(): GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name is not activatable
Nov  4 12:28:11 srv-rhsoft firefox[2724]: Failed to call GetIdletime(): GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name is not activatable
Nov  4 12:28:17 srv-rhsoft firefox[2724]: Failed to call GetIdletime(): GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name is not activatable
Nov  4 12:28:22 srv-rhsoft firefox[2724]: Failed to call GetIdletime(): GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name is not activatable
Nov  4 12:28:27 srv-rhsoft firefox[2724]: Failed to call GetIdletime(): GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name is not activatable
Nov  4 12:28:32 srv-rhsoft firefox[2724]: Failed to call GetIdletime(): GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name is not activatable
Nov  4 12:28:37 srv-rhsoft firefox[2724]: Failed to call GetIdletime(): GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name is not activatable
Nov  4 12:28:42 srv-rhsoft firefox[2724]: Failed to call GetIdletime(): GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name is not activatable
Nov  4 12:28:47 srv-rhsoft firefox[2724]: Failed to call GetIdletime(): GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name is not activatable
Nov  4 12:28:52 srv-rhsoft firefox[2724]: Failed to call GetIdletime(): GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name is not activatable
Nov  4 12:28:57 srv-rhsoft firefox[2724]: Failed to call GetIdletime(): GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name is not activatable
Nov  4 12:29:02 srv-rhsoft firefox[2724]: Failed to call GetIdletime(): GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name is not activatable
Nov  4 12:29:07 srv-rhsoft firefox[2724]: Failed to call GetIdletime(): GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name is not activatable
Nov  4 12:29:12 srv-rhsoft firefox[2724]: Failed to call GetIdletime(): GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name is not activatable
Nov  4 12:29:17 srv-rhsoft firefox[2724]: Failed to call GetIdletime(): GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name is not activatable
Nov  4 12:29:22 srv-rhsoft firefox[2724]: Failed to call GetIdletime(): GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name is not activatable
Nov  4 12:29:27 srv-rhsoft firefox[2724]: Failed to call GetIdletime(): GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name is not activatable
Nov  4 12:29:32 srv-rhsoft firefox[2724]: Failed to call GetIdletime(): GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name is not activatable
Nov  4 12:29:37 srv-rhsoft firefox[2724]: Failed to call GetIdletime(): GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name is not activatable
Nov  4 12:29:42 srv-rhsoft firefox[2724]: Failed to call GetIdletime(): GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name is not activatable
Nov  4 12:29:47 srv-rhsoft firefox[2724]: Failed to call GetIdletime(): GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name is not activatable
Nov  4 12:29:52 srv-rhsoft firefox[2724]: Failed to call GetIdletime(): GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name is not activatable
Nov  4 12:29:57 srv-rhsoft firefox[2724]: Failed to call GetIdletime(): GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name is not activatable
Nov  4 12:30:02 srv-rhsoft firefox[2724]: Failed to call GetIdletime(): GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name is not activatable
Nov  4 12:30:07 srv-rhsoft firefox[2724]: Failed to call GetIdletime(): GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name is not activatable

Comment 1 Martin Stransky 2023-11-07 07:04:50 UTC
Please run with MOZ_LOG="nsIUserIdleService:5" and attach the log here. We're supposed to switch to another service type.
Thanks.

Comment 2 Harald Reindl 2023-11-07 16:57:46 UTC
there is no logfile - i love clear instructions :-(

what service do you need at all?
it's a ordinary desktop applicaion which isn't supposed to do anything every few seconds

adding "export MOZ_LOG_FILE=mozlog.txt" produces a ton of empty files

-rw-r----- 1 harry verwaltung    0 2023-11-07 17:52 mozlog.txt.child-1.moz_log
-rw-r----- 1 harry verwaltung    0 2023-11-07 17:52 mozlog.txt.child-2.moz_log
-rw-r----- 1 harry verwaltung    0 2023-11-07 17:52 mozlog.txt.child-3.moz_log
-rw-r----- 1 harry verwaltung    0 2023-11-07 17:52 mozlog.txt.child-4.moz_log
-rw-r----- 1 harry verwaltung    0 2023-11-07 17:52 mozlog.txt.child-5.moz_log
-rw-r----- 1 harry verwaltung    0 2023-11-07 17:52 mozlog.txt.child-6.moz_log
-rw-r----- 1 harry verwaltung    0 2023-11-07 17:52 mozlog.txt.child-7.moz_log
-rw-r----- 1 harry verwaltung    0 2023-11-07 17:52 mozlog.txt.child-8.moz_log
-rw-r----- 1 harry verwaltung    0 2023-11-07 17:52 mozlog.txt.child-9.moz_log
-rw-r----- 1 harry verwaltung    0 2023-11-07 17:52 mozlog.txt.moz_log

------------------------------

[harry@srv-rhsoft:~]$ export MOZ_LOG="nsIUserIdleService:5"
[harry@srv-rhsoft:~]$ firefox
Crash Annotation GraphicsCriticalError: |[0][GFX1-]: vaapitest: ERROR (t=0.267349) [GFX1-]: vaapitest: ERROR
Crash Annotation GraphicsCriticalError: |[0][GFX1-]: vaapitest: ERROR (t=0.267349) |[1][GFX1-]: vaapitest: VA-API test failed: failed to initialise VAAPI connection.
 (t=0.267349) [GFX1-]: vaapitest: VA-API test failed: failed to initialise VAAPI connection.

ATTENTION: default value of option mesa_glthread overridden by environment.
ATTENTION: default value of option mesa_glthread overridden by environment.
[Parent 696331: Main Thread]: I/nsIUserIdleService nsUserIdleServiceGTK::ProbeService() mIdleServiceType 0
[Parent 696331: Main Thread]: I/nsIUserIdleService UserIdleServiceMutter::UserIdleServiceMutter()
[Parent 696331: Main Thread]: I/nsIUserIdleService nsUserIdleServiceGTK::AcceptServiceCallback() type 0
[Parent 696331: Main Thread]: I/nsIUserIdleService PollIdleTime() request
[Parent 696331: Main Thread]: I/nsIUserIdleService PollIdleTime() returns 0
[Parent 696331, Main Thread] WARNING: Failed to call GetIdletime(): GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name is not activatable
: 'glib warning', file /builddir/build/BUILD/firefox-119.0/toolkit/xre/nsSigHandlers.cpp:167

** (firefox:696331): WARNING **: 17:48:53.782: Failed to call GetIdletime(): GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name is not activatable

[Parent 696331: Main Thread]: I/nsIUserIdleService PollIdleTime() request
[Parent 696331: Main Thread]: I/nsIUserIdleService PollIdleTime() returns 0
[Parent 696331, Main Thread] WARNING: Failed to call GetIdletime(): GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name is not activatable
: 'glib warning', file /builddir/build/BUILD/firefox-119.0/toolkit/xre/nsSigHandlers.cpp:167

** (firefox:696331): WARNING **: 17:48:58.792: Failed to call GetIdletime(): GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name is not activatable

[Parent 696331: Main Thread]: I/nsIUserIdleService PollIdleTime() request
[Parent 696331: Main Thread]: I/nsIUserIdleService PollIdleTime() returns 0
[Parent 696331, Main Thread] WARNING: Failed to call GetIdletime(): GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name is not activatable
: 'glib warning', file /builddir/build/BUILD/firefox-119.0/toolkit/xre/nsSigHandlers.cpp:167

** (firefox:696331): WARNING **: 17:49:03.879: Failed to call GetIdletime(): GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name is not activatable

[Parent 696331: Main Thread]: I/nsIUserIdleService PollIdleTime() request
[Parent 696331: Main Thread]: I/nsIUserIdleService PollIdleTime() returns 0
[Parent 696331, Main Thread] WARNING: Failed to call GetIdletime(): GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name is not activatable
: 'glib warning', file /builddir/build/BUILD/firefox-119.0/toolkit/xre/nsSigHandlers.cpp:167

** (firefox:696331): WARNING **: 17:49:08.888: Failed to call GetIdletime(): GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name is not activatable

[Parent 696331: Main Thread]: I/nsIUserIdleService PollIdleTime() request
[Parent 696331: Main Thread]: I/nsIUserIdleService PollIdleTime() returns 0
[Parent 696331, Main Thread] WARNING: Failed to call GetIdletime(): GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name is not activatable
: 'glib warning', file /builddir/build/BUILD/firefox-119.0/toolkit/xre/nsSigHandlers.cpp:167

Comment 3 Martin Stransky 2023-11-07 20:02:34 UTC
Yes, just run on terminal with MOZ_LOG="nsIUserIdleService:5".
This one should be fixed by firefox-119.0-5.fc38 - https://bodhi.fedoraproject.org/updates/FEDORA-2023-4a59d1f8d8

Comment 4 Fedora Update System 2023-11-07 20:03:12 UTC
FEDORA-2023-4a59d1f8d8 has been submitted as an update to Fedora 38. https://bodhi.fedoraproject.org/updates/FEDORA-2023-4a59d1f8d8

Comment 5 Fedora Update System 2023-11-08 02:53:45 UTC
FEDORA-2023-4a59d1f8d8 has been pushed to the Fedora 38 testing repository.
Soon you'll be able to install the update with the following command:
`sudo dnf upgrade --enablerepo=updates-testing --refresh --advisory=FEDORA-2023-4a59d1f8d8`
You can provide feedback for this update here: https://bodhi.fedoraproject.org/updates/FEDORA-2023-4a59d1f8d8

See also https://fedoraproject.org/wiki/QA:Updates_Testing for more information on how to test updates.

Comment 6 Fedora Update System 2023-11-10 01:56:42 UTC
FEDORA-2023-4a59d1f8d8 has been pushed to the Fedora 38 stable repository.
If problem still persists, please make note of it in this bug report.