Bug 2274734

Summary: [RDR][MDR] The data services page has vanished after a while.
Product: [Red Hat Storage] Red Hat OpenShift Data Foundation Reporter: Pratik Surve <prsurve>
Component: management-consoleAssignee: gowtham <gshanmug>
Status: CLOSED ERRATA QA Contact: Pratik Surve <prsurve>
Severity: medium Docs Contact:
Priority: unspecified    
Version: 4.16CC: gshanmug, kramdoss, nberry, odf-bz-bot, skatiyar
Target Milestone: ---   
Target Release: ODF 4.16.0   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: 4.16.0-78 Doc Type: No Doc Update
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2024-07-17 13:19:17 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:

Description Pratik Surve 2024-04-12 14:58:43 UTC
Description of problem (please be detailed as possible and provide log
snippests):
[RDR][MDR] The data services page has vanished after a while.
Version of all relevant components (if applicable):


Does this issue impact your ability to continue to work with the product
(please explain in detail what is the user impact)?


Is there any workaround available to the best of your knowledge?


Rate from 1 - 5 the complexity of the scenario you performed that caused this
bug (1 - very simple, 5 - very complex)?


Can this issue reproducible?


Can this issue reproduce from the UI?


If this is a regression, please provide more details to justify this:


Steps to Reproduce:
1. Deploy RDR/MDR cluster
2. check data service page; after some time, it will vanish. 
3.


Actual results:
data services page does not show after some time 

Expected results:


Additional info:

Comment 3 Sanjal Katiyar 2024-04-15 05:29:54 UTC
Hi Pratik,

There isn't sufficient info yet to debug this. Can u plz answer:

1. Do you still have the cluster with this issue, by any chance ?
2. What are exact OCP, ODF, ACM and MCO versions ?
3. Is it issue always reproducible ?
4. Is refreshing the page resolving the issue ?

Comment 4 gowtham 2024-04-15 06:04:40 UTC
In the 4.16 nightly build, I can see this issue randomly happening, I am setting ODR_MODEL flag from console-extensions.json file using console.flag/model extension. It looks like this flag-setting extension has some issues. I saw this issue happening on multiple QE setups. 

The fix is, We need to remove this flag check, Becuase the MCO and ODF operators are installed together, so we dont have to set a flag based on the DRPolicy CRD present. Becuase it will be there always.

Comment 5 Sanjal Katiyar 2024-04-15 06:10:06 UTC
(In reply to gowtham from comment #4)
> In the 4.16 nightly build, I can see this issue randomly happening, I am
> setting ODR_MODEL flag from console-extensions.json file using
> console.flag/model extension. It looks like this flag-setting extension has
> some issues. I saw this issue happening on multiple QE setups. 
> 
> The fix is, We need to remove this flag check, Becuase the MCO and ODF
> operators are installed together, so we dont have to set a flag based on the
> DRPolicy CRD present. Becuase it will be there always.

removing added needinfo on Pratik in that case...

Comment 10 errata-xmlrpc 2024-07-17 13:19:17 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (Important: Red Hat OpenShift Data Foundation 4.16.0 security, enhancement & bug fix update), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2024:4591