Bug 2278684

Summary: 4.16 must-gather missing all relevant logs and details from openshift-storage namespace
Product: [Red Hat Storage] Red Hat OpenShift Data Foundation Reporter: Neha Berry <nberry>
Component: must-gatherAssignee: yati padia <ypadia>
Status: CLOSED ERRATA QA Contact: Neha Berry <nberry>
Severity: urgent Docs Contact:
Priority: unspecified    
Version: 4.16CC: amagrawa, odf-bz-bot, oviner, ypadia
Target Milestone: ---Keywords: Regression
Target Release: ODF 4.16.0   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: 4.16.0-96 Doc Type: No Doc Update
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2024-07-17 13:21:58 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:

Description Neha Berry 2024-05-02 17:58:51 UTC 
Description of problem (please be detailed as possible and provide log
snippests):
=======================================================================

Used the latest-4.16 image of MG to collect logs from the provider cluster with ODF and storageclient configured.

The namespace folder for openshift-storage has no logs except for oc_output folder

Commands used:
a) oc adm must-gather --image=quay.io/rhceph-dev/ocs-must-gather:latest-4.16  -- /usr/bin/gather -o -pc
OR
b) oc adm must-gather --image=quay.io/rhceph-dev/ocs-must-gather:latest-4.16  -- /usr/bin/gather 



Version of all relevant components (if applicable):
====================================================
ODF 4.16.0-89
ODF provider - v4.16.0-89
Client - v4.16.0-89

OCP 4.16.0-ec.5

Does this issue impact your ability to continue to work with the product
(please explain in detail what is the user impact)?
====================================================
Yes. Important and relevant logs are missing


Is there any workaround available to the best of your knowledge?
====================================================
No


Rate from 1 - 5 the complexity of the scenario you performed that caused this
bug (1 - very simple, 5 - very complex)?


Can this issue reproducible?


Can this issue reproduce from the UI?


If this is a regression, please provide more details to justify this:

Steps to Reproduce
===========================================================
1. Create a provider/client cluster with latest ODF build , say 4.16.0-89
2. Collect must-gather using
a) oc adm must-gather --image=quay.io/rhceph-dev/ocs-must-gather:latest-4.16  -- /usr/bin/gather -o -pc
OR
b) oc adm must-gather --image=quay.io/rhceph-dev/ocs-must-gather:latest-4.16  -- /usr/bin/gather 
3. Check the logs


Actual results:
==============
namespace/openshift-storage folder is practically empty


Expected results:
===================
namespace/openshift-storage folder should list all relevant logs like before

Additional info:
=================
Logs http://rhsqe-repo.lab.eng.blr.redhat.com/OCS/ocs-qe-bugs/bm2.zip
Comment 5 Neha Berry 2024-05-03 10:10:33 UTC 
*** Bug 2278678 has been marked as a duplicate of this bug. ***
Comment 6 Neha Berry 2024-05-03 10:11:00 UTC 
*** Bug 2278682 has been marked as a duplicate of this bug. ***
Comment 7 Neha Berry 2024-05-03 10:11:18 UTC 
*** Bug 2278683 has been marked as a duplicate of this bug. ***
Comment 8 Aman Agrawal 2024-05-03 10:15:09 UTC 
The issue was also seen on Regional DR setup, discussed with Yati over a call.

It should be fixed or priority.
Comment 10 Oded 2024-05-07 08:02:54 UTC 
https://github.com/red-hat-storage/odf-must-gather/pull/155
Comment 16 errata-xmlrpc 2024-07-17 13:21:58 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (Important: Red Hat OpenShift Data Foundation 4.16.0 security, enhancement & bug fix update), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2024:4591