Bug 2290578

Summary: Note in the documentation provides no background of known issue
Product: Red Hat OpenStack Reporter: Eric Nothen <enothen>
Component: documentationAssignee: kgilliga
Status: CLOSED MIGRATED QA Contact: Archana Singh <arcsingh>
Severity: medium Docs Contact:
Priority: medium    
Version: 17.1 (Wallaby)CC: hjensas, jbadiapa, jkreger, jpretori, mariel
Target Milestone: z5Keywords: Triaged
Target Release: 17.1   
Hardware: Unspecified   
OS: Unspecified   
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Last Closed: 2025-01-15 20:43:55 UTC Type: Bug
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oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
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Description Eric Nothen 2024-06-05 15:54:19 UTC 
Description of problem:

FFU 16.2 - 17.1 document, section 5.1 [0], procedure step #3 says:

~~~
Verify that the following files that were exported during the undercloud upgrade contain the expected configuration for the overcloud upgrade...
~~~
and there's a note that reads:
~~~
If the files were not generated after the undercloud upgrade, contact Red Hat Support.
~~~

Red Hat support has no information about the background of this known issue and has no idea what to do with it. BZ or Jira should be referenced in the note, so that we can create a KCS article with further troubleshooting instructions o a workaround procedure.


[0] https://access.redhat.com/documentation/en-us/red_hat_openstack_platform/17.1/html-single/framework_for_upgrades_16.2_to_17.1/index#running-the-overcloud-upgrade-preparation_overcloud-adoption