Bug 2324809

Summary:	Can't connect Bluetooth headset
Product:	[Fedora] Fedora	Reporter:	aierizerdaniel
Component:	bluez	Assignee:	Gopal krishna tiwari <gopalkrishna.tiwari>
Status:	CLOSED DUPLICATE	QA Contact:	Fedora Extras Quality Assurance <extras-qa>
Severity:	medium	Docs Contact:
Priority:	unspecified
Version:	41	CC:	dwmw2, gopalkrishna.tiwari, pbrobinson, spacewar
Target Milestone:	---	Keywords:	Regression
Target Release:	---
Hardware:	x86_64
OS:	Linux
URL:	https://www.reddit.com/r/Fedora/comments/1gkz025/cant_pair_sony_wh1000xm5/
Whiteboard:
Fixed In Version:		Doc Type:	If docs needed, set a value
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2024-11-15 14:08:12 UTC	Type:	---
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description aierizerdaniel 2024-11-09 00:13:33 UTC

I just bought a pair of Sony WH-1000XM5 buds. They work fine with my Android phone and my Windows laptop. It doesn't work though with my Fedora laptop.

In system settings Bluetooth GUI, it shows error "The setup of WF-1000XM5 has failed".

Looking at the journalctl logs, this is what I've found:

org.bluez.Error.AuthenticationCanceled

kf.bluezqt: PendingCall Error: "Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken."

In the URL attached there is a Reddit post with this issue. Since there are multiple users that said they experience the same thing, I would guess it's not really related to the Sony product per se.

I guessed I must have a wrong config or something so I tried connecting the device to a USB boot of fresh Fedora 41 and it also didn't work there. I tried with Fedora 41 beta, and there it was working fine. So it's something Fedora 41 specific.

Reproducible: Always

Steps to Reproduce:
1. Have fresh install of Fedora 41
2. Try to connect Sony (or presumably also other) buds
3. Get org.bluez.Error.AuthenticationCanceled error
Actual Results:
The buds are not connected, I can't use them

Expected Results:
I should be able to use the bluetooth buds

Operating System: Fedora Linux 41
KDE Plasma Version: 6.2.2
KDE Frameworks Version: 6.7.0
Qt Version: 6.8.0
Kernel Version: 6.11.6-300.fc41.x86_64 (64-bit)
Graphics Platform: Wayland
Processors: 22 × Intel® Core™ Ultra 9 185H
Memory: 30.7 GiB of RAM
Graphics Processor: Mesa Intel® Arc
Host: ASUS Zenbook 14 UX3405MA_UX3405MA (1.0)
Bluetooth chip: Intel AX211

Comment 1 aierizerdaniel 2024-11-15 12:00:17 UTC

Connecting like this worked:

$ sudo bluetoothctl
$ scan on
$ devices
$ trust <MAC of headphones>
$ connect <MAC of headphones>

Comment 2 Peter Robinson 2024-11-15 14:08:12 UTC

Please search for existing bugs before filing new ones.

*** This bug has been marked as a duplicate of bug 2321690 ***