Bug 2337266

Summary: Accessing help receives PIC 11 (segfault)
Product: [Fedora] Fedora Reporter: George R. Goffe <grgoffe>
Component: libreofficeAssignee: libreoffice-sig
Status: CLOSED ERRATA QA Contact: Fedora Extras Quality Assurance <extras-qa>
Severity: urgent Docs Contact:
Priority: unspecified    
Version: 42CC: Ben.Engbers, dtardon, erack, gwync, libreoffice-sig, mattia.verga, maxwell, samuel.edlmeier, sberg.fun, setha45, yselkowi
Target Milestone: ---   
Target Release: ---   
Hardware: x86_64   
OS: Linux   
Whiteboard:
Fixed In Version: libreoffice-26.2.1.2-2.fc44 Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2026-03-25 00:56:31 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:

Description George R. Goffe 2025-01-12 22:55:58 UTC
Description of problem: Attempting to find (AGAIN!) the setting to turn off  "capitalize first letter of first word of sentences" poked the help menu item 1 and got a signal 11. Stack trace(?) below.


Version-Release number of selected component (if applicable): LibreOffice 25.2.0.1 520(Build:1)


How reproducible: always


Steps to Reproduce:
1.poke the help menu
2.select item 1
3.signal 11

Actual results: signal 11


Expected results: help document for ooffice (libraoffice-core)


Additional info:

Fatal exception: Signal 11
Stack:
#0 /usr/lib64/libreoffice/program/libuno_sal.so.3(_ZN3sal13backtrace_getEj+0x39) [0x7f56181e1de9]
#1 /usr/lib64/libreoffice/program/libuno_sal.so.3(+0x3802e) [0x7f56181f302e]
#2 /usr/lib64/libreoffice/program/libuno_sal.so.3(+0x382b6) [0x7f56181f32b6]
#3 /usr/lib64/libc.so.6(+0x1a610) [0x7f5617ee7610]
#4 /usr/lib64/libreoffice/program/../program/libpackage2.so(+0x2e128) [0x7f55fc037128]
#5 /usr/lib64/libreoffice/program/../program/libpackage2.so(+0x25ca9) [0x7f55fc02eca9]
#6 /usr/lib64/libreoffice/program/../program/libpackage2.so(+0x3ae8d) [0x7f55fc043e8d]
#7 /usr/lib64/libreoffice/program/libuno_cppuhelpergcc3.so.3(+0x44540) [0x7f56175ba540]
#8 /usr/lib64/libreoffice/program/libuno_cppuhelpergcc3.so.3(+0x4460c) [0x7f56175ba60c]
#9 /usr/lib64/libreoffice/program/libuno_cppuhelpergcc3.so.3(+0x44a05) [0x7f56175baa05]
#10 /usr/lib64/libreoffice/program/../program/libucpchelp1.so(+0x1edf2) [0x7f55e2f58df2]
#11 /usr/lib64/libreoffice/program/../program/libucpchelp1.so(+0x14568) [0x7f55e2f4e568]
#12 /usr/lib64/libreoffice/program/libucbhelper.so(+0xe174) [0x7f5617195174]
#13 /usr/lib64/libreoffice/program/libucbhelper.so(_ZN9ucbhelper7Content26getPropertyValuesInterfaceERKN3com3sun4star3uno8SequenceIN3rtl8OUStringEEE+0x180) [0x7f5617196f40]
#14 /usr/lib64/libreoffice/program/libucbhelper.so(_ZN9ucbhelper7Content17getPropertyValuesERKN3com3sun4star3uno8SequenceIN3rtl8OUStringEEE+0x39) [0x7f56171971e9]
#15 /usr/lib64/libreoffice/program/libucbhelper.so(_ZN9ucbhelper7Content16getPropertyValueERKN3rtl8OUStringE+0x82) [0x7f5617197432]
#16 /usr/lib64/libreoffice/program/libsfxlo.so(+0x111d19) [0x7f5616711d19]
#17 /usr/lib64/libreoffice/program/libsfxlo.so(+0xfe594) [0x7f56166fe594]
#18 /usr/lib64/libreoffice/program/libsfxlo.so(+0xff1bf) [0x7f56166ff1bf]
#19 /usr/lib64/libreoffice/program/libsfxlo.so(+0xc0fea) [0x7f56166c0fea]
#20 /usr/lib64/libreoffice/program/libsfxlo.so(+0x12142d) [0x7f561672142d]
#21 /usr/lib64/libreoffice/program/libsfxlo.so(+0x1618ab) [0x7f56167618ab]
#22 /usr/lib64/libreoffice/program/libsfxlo.so(+0x1554be) [0x7f56167554be]
#23 /usr/lib64/libreoffice/program/libfwklo.so(+0x205bae) [0x7f5617005bae]
#24 /usr/lib64/libreoffice/program/libfwklo.so(+0x18645d) [0x7f5616f8645d]
#25 /usr/lib64/libreoffice/program/libvcllo.so(_ZN4Menu6SelectEv+0x8e) [0x7f5614336a3e]
#26 /usr/lib64/libreoffice/program/libvcllo.so(+0x1aa056) [0x7f56143aa056]
#27 /usr/lib64/libreoffice/program/libvcllo.so(_ZN16SalUserEventList18DispatchUserEventsEb+0x175) [0x7f561463b805]
#28 /usr/lib64/libreoffice/program/libvclplug_gtk3lo.so(+0x4142f) [0x7f560106842f]
#29 /usr/lib64/libglib-2.0.so.0(+0x46fdd) [0x7f5610e8ffdd]
#30 /usr/lib64/libglib-2.0.so.0(+0x4078c) [0x7f5610e8978c]
#31 /usr/lib64/libglib-2.0.so.0(+0xa1778) [0x7f5610eea778]
#32 /usr/lib64/libglib-2.0.so.0(g_main_context_iteration+0x33) [0x7f5610e8ac83]
#33 /usr/lib64/libreoffice/program/libvclplug_gtk3lo.so(+0x45fb3) [0x7f560106cfb3]
#34 /usr/lib64/libreoffice/program/libvcllo.so(+0x48196e) [0x7f561468196e]
#35 /usr/lib64/libreoffice/program/libvcllo.so(_ZN11Application7ExecuteEv+0x88) [0x7f5614684cd8]
#36 /usr/lib64/libreoffice/program/libsofficeapp.so(+0x26776) [0x7f56180e7776]
#37 /usr/lib64/libreoffice/program/libvcllo.so(_Z10ImplSVMainv+0x3f2) [0x7f5614698b62]
#38 /usr/lib64/libreoffice/program/libsofficeapp.so(soffice_main+0x12b) [0x7f561810320b]
#39 /usr/lib64/libreoffice/program/soffice.bin(+0x10c7) [0x55d3a48910c7]
#40 /usr/lib64/libc.so.6(+0x4048) [0x7f5617ed1048]
#41 /usr/lib64/libc.so.6(__libc_start_main+0x8b) [0x7f5617ed110b]
#42 /usr/lib64/libreoffice/program/soffice.bin(+0x1105) [0x55d3a4891105]

Comment 1 Gwyn Ciesla 2025-01-14 22:42:20 UTC
25.2.0.2 is headed to rawhide, does that have the same issue?

Comment 2 George R. Goffe 2025-01-15 01:08:40 UTC
Gwyn,

Thanks for responding.

I'm not sure what you're asking me, is the a potential dup bug report that I should look at?

Regards,

George...

Comment 3 Gwyn Ciesla 2025-01-15 14:31:07 UTC
I just mean that there's a new version available. Run sudo dnf upgrade --refresh.  Once you have libreoffice 25.2.0.2 installed, try opening Help again and see if it works.

Comment 4 George R. Goffe 2025-01-17 05:54:37 UTC
Gwen,

Sadly, ooffice is failing.

What now?

Best regards,

George...

Comment 5 Gwyn Ciesla 2025-01-17 14:25:40 UTC
Does this happen in Writer, Calc, and Impress?

Comment 6 George R. Goffe 2025-01-17 21:47:32 UTC
Gwyn,

What I'm using is the equivalent to the Microsoft XL Spread sheet.

Thanks for your help!

George...

Comment 7 George R. Goffe 2025-01-18 01:27:10 UTC
Gwyn,

I abandoned the possibly damaged spread sheet and started over with a copy of an older spread sheet. The problem persists. Argh!

The stack trace is gone now but I'm noticing another problem now.

In the spread sheet I'm working on are what you call cells. I have a narrative in each row in the same cell of each row. The narrative has now run together into one big long line. 

Should I make a new bug report for this?

Best regards,

George...

Comment 8 Gwyn Ciesla 2025-02-04 18:14:16 UTC
That sounds like you need to turn on Text Wrapping.

Comment 9 George R. Goffe 2025-02-11 04:03:50 UTC
Gwen,

Thanks for trying to help with this bug.

I believe that the proper indication of a problem is NOT a memory dump... Error messages are more helpful too.

Best regards,

George...

Comment 10 Aoife Moloney 2025-02-26 13:22:35 UTC
This bug appears to have been reported against 'rawhide' during the Fedora Linux 42 development cycle.
Changing version to 42.

Comment 11 Mattia Verga 2025-04-17 17:07:18 UTC
I was able to make ABRT generate a better stack trace: https://bugzilla.redhat.com/show_bug.cgi?id=2360760

Comment 12 Gwyn Ciesla 2025-04-18 16:03:53 UTC
*** Bug 2360971 has been marked as a duplicate of this bug. ***

Comment 13 Gwyn Ciesla 2025-04-25 14:46:11 UTC
*** Bug 2362279 has been marked as a duplicate of this bug. ***

Comment 14 Mattia Verga 2025-05-16 06:15:13 UTC
Just a quick note: this is fixed in 25.8.0.0 for Rawhide, while in 25.2 branch it is planned for 25.2.4.

Comment 15 Fedora Update System 2026-03-18 07:06:24 UTC
FEDORA-2026-bf8fa954e0 (libreoffice-26.2.1.2-2.fc44) has been submitted as an update to Fedora 44.
https://bodhi.fedoraproject.org/updates/FEDORA-2026-bf8fa954e0

Comment 16 Fedora Update System 2026-03-19 01:29:51 UTC
FEDORA-2026-bf8fa954e0 has been pushed to the Fedora 44 testing repository.
Soon you'll be able to install the update with the following command:
`sudo dnf upgrade --enablerepo=updates-testing --refresh --advisory=FEDORA-2026-bf8fa954e0`
You can provide feedback for this update here: https://bodhi.fedoraproject.org/updates/FEDORA-2026-bf8fa954e0

See also https://fedoraproject.org/wiki/QA:Updates_Testing for more information on how to test updates.

Comment 17 Fedora Update System 2026-03-25 00:56:31 UTC
FEDORA-2026-bf8fa954e0 (libreoffice-26.2.1.2-2.fc44) has been pushed to the Fedora 44 stable repository.
If problem still persists, please make note of it in this bug report.