Bug 242646

Summary:	thunderbird 2.0.0.0-1.fc7 quits automatically
Product:	[Fedora] Fedora	Reporter:	Ming Jiang <parn>
Component:	thunderbird	Assignee:	Gecko Maintainer <gecko-bugs-nobody>
Status:	CLOSED UPSTREAM	QA Contact:
Severity:	high	Docs Contact:
Priority:	low
Version:	7	CC:	mcepl
Target Milestone:	---
Target Release:	---
Hardware:	i686
OS:	Linux
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2007-06-05 16:14:14 UTC	Type:	---
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Ming Jiang 2007-06-05 09:31:46 UTC

Description of problem:
I have two accounts set up in my thunderbird, one IMAP and the other Gmail POP.
While the IMAP one works fine, whenever I tried to open a message in Gmail inbox
the program quites automatically without leaving any errors in the logs. 


Version-Release number of selected component (if applicable):
2.0.0.0-1.fc7


How reproducible:
Always


Steps to Reproduce:
1. Setup 2 accounts in thunderbird, one imap and one pop(preferrably gmail)
2. Send one mail to your gmail account
3. Open the new mail in gmail inbox
  
Actual results:
thunderbird automatically quits

Expected results:
the mail should have been opened without any errors

Additional info:
Never had this problem in thunderbird 1.5 in FC6.

Comment 1 Matěj Cepl 2007-06-05 13:15:14 UTC

Try something like this, in gnome-terminal (or whichever terminal emulator you
use) write these commands:

export NSPR_LOG_FILE=/tmp/thunderbird-debug-log.txt
export NSPR_LOG_MODULES=POP3:5
thunderbird

try to download your emails from gmail and quit thunderbird. Then attach please
/tmp/thunderbird-debug-log.txt as an attachment to this bug.

Comment 2 Ming Jiang 2007-06-05 14:19:34 UTC

(In reply to comment #1)
> Try something like this, in gnome-terminal (or whichever terminal emulator you
> use) write these commands:
> 
> export NSPR_LOG_FILE=/tmp/thunderbird-debug-log.txt
> export NSPR_LOG_MODULES=POP3:5
> thunderbird
> 
> try to download your emails from gmail and quit thunderbird. Then attach please
> /tmp/thunderbird-debug-log.txt as an attachment to this bug.

I tried your suggestion, but the log file wasn't created after thunderbird quits.

Comment 3 Matěj Cepl 2007-06-05 15:39:41 UTC

Are you sure that you have configuration for GMail POP correct (e.g., I
struggled for a moment with the fact, that GMail works only over SSL)? Otherwise
I cannot reproduce this problem, so I am getting suspect, that the problem is in
your configuration.

Comment 4 Ming Jiang 2007-06-05 16:14:14 UTC

I found the problem. 

If I tried to setup the Gmail account with the built-in Gmail settings of
Thunderbird 2 despite that all the parameters(SSL, TLS, port numbers, etc.) are
correct, it will cause problem. 

After I have recreated my gmail account manually, it's working now.