Bug 246425

Summary:	failure to ship pnm2ppa causes functional regressions for customers
Product:	Red Hat Enterprise Linux 5	Reporter:	Norm Murray <nmurray>
Component:	distribution	Assignee:	Tim Waugh <twaugh>
Status:	CLOSED WONTFIX	QA Contact:	Daniel Riek <riek>
Severity:	high	Docs Contact:
Priority:	high
Version:	5.0	CC:	ddomingo, ddumas, dgregor, dmach, duck, jplans, riek, syeghiay, tao, twaugh
Target Milestone:	rc
Target Release:	---
Hardware:	All
OS:	Linux
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:	For this release, Red Hat is re-adding pnm2ppa in order to provide support for legacy printers. Note, however, that this support is deprecated and will be discontinued in future major releases.	Story Points:	---
Clone Of:		Environment:
Last Closed:	2008-09-30 14:01:41 UTC	Type:	---
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:
Bug Depends On:	455269
Bug Blocks:	296411, 391501, 454962

Description Norm Murray 2007-07-02 07:14:03 UTC

Customer is attempting to configure an HP DeskJet 820C Printer

Using system-config-printer, when selecting this model printer the following is
displayed on console:
HP-DeskJet_820C foomatic:HP-DeskJet_820C-pnm2ppa.ppd
PPD name: foomatic:HP-DeskJet_820C-pnm2ppa.ppd
Cups PPD
/usr/bin/gs: found
pnm2ppa: NOT found in /usr/bin:/bin

And the resulting queue does not print to the device. Simply adding the RHEL 4
version of pnm2ppa enables this to print successfully.

Comment 1 RHEL Program Management 2007-07-02 08:29:27 UTC

This bugzilla has Keywords: Regression.  

Since no regressions are allowed between releases, 
it is also being proposed as a blocker for this release.  

Please resolve ASAP.

Comment 5 RHEL Program Management 2007-11-09 18:55:36 UTC

This bugzilla has Keywords: Regression.  

Since no regressions are allowed between releases, 
it is also being proposed as a blocker for this release.  

Please resolve ASAP.

Comment 8 RHEL Program Management 2008-07-14 13:56:03 UTC

This bugzilla has Keywords: Regression.  

Since no regressions are allowed between releases, 
it is also being proposed as a blocker for this release.  

Please resolve ASAP.

Comment 24 Daniel Riek 2008-09-29 14:19:14 UTC

Release note added. If any revisions are required, please set the 
"requires_release_notes" flag to "?" and edit the "Release Notes" field accordingly.
All revisions will be proofread by the Engineering Content Services team.

New Contents:
Red Hat is re-adding support for pnm2ppa for legacy printers. Note though that this support is deprecated and will be discontinued in future major releases.

Comment 26 Daniel Riek 2008-09-30 13:57:21 UTC

Given that pnm2ppa seems to be only required to support very old legacy printers, Product Management does not consider it appropriate to re-add this support to Enterprise Linux 5.

It is not a regression if support for hardware is discontinues, that is not available anymore and not supported by the vendor anymore.

Comment 27 RHEL Program Management 2008-09-30 14:01:41 UTC

Product Management has reviewed and declined this request.  You may appeal this
decision by reopening this request.

Comment 28 Don Domingo 2008-11-10 04:44:02 UTC

Release note updated. If any revisions are required, please set the 
"requires_release_notes"  flag to "?" and edit the "Release Notes" field accordingly.
All revisions will be proofread by the Engineering Content Services team.

Diffed Contents:
@@ -1 +1 @@
-Red Hat is re-adding support for pnm2ppa for legacy printers. Note though that this support is deprecated and will be discontinued in future major releases.+For this release, Red Hat is re-adding pnm2ppa in order to provide support for legacy printers. Note, however, that this support is deprecated and will be discontinued in future major releases.