Bug 246596

Summary:	Error: printmode mismatch with pen, tray, etc.
Product:	Red Hat Enterprise Linux 5	Reporter:	Zenon Panoussis <redhatbugs>
Component:	hplip	Assignee:	Tim Waugh <twaugh>
Status:	CLOSED INSUFFICIENT_DATA	QA Contact:
Severity:	medium	Docs Contact:
Priority:	low
Version:	5.0
Target Milestone:	---
Target Release:	---
Hardware:	All
OS:	Linux
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Fixed In Version:		Doc Type:	Bug Fix
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Clone Of:		Environment:
Last Closed:	2008-05-07 12:16:32 UTC	Type:	---
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Zenon Panoussis 2007-07-03 11:04:01 UTC

Description of problem:

Attempting to print on an HP LJ 1100 (driver LaserJet 1100 Foomatic/hpijs),
returns the subject line error. The printer settings are all correct. 

Version-Release number of selected component (if applicable):
cups-1.2.4-11.5.1.el5
hpijs-1.6.7-4.1.el5

How reproducible:
Every time

Additional info:
http://groups.google.fi/group/linux.debian.bugs.dist/browse_thread/thread/d424197640262536/21b5ff70e85b3120?lnk=st&q=cups+%22printmode+mismatch+with+pen%2C+tray%2C+etc.%22&rnum=3#21b5ff70e85b3120

Comment 1 Zenon Panoussis 2007-07-03 11:27:55 UTC

This fixed the problem:
Setting LJ-1100 device-uri to "parallel:/dev/lp0" (was
"hp:/par/HP_LaserJet_1100?device=/dev/parport0".)

Comment 2 Tim Waugh 2007-07-03 12:07:50 UTC

Seems like an HPLIP problem of some sort.

Please set up a queue using the original 'hp:/...' device URI and perform the
following steps to obtain full debugging output:

1. Edit /etc/cups/cupsd.conf and edit the 'LogLevel' line to read:

  LogLevel debug2

2. Stop CUPS:

  /sbin/service cups stop

3. Clear out the error_log file:

  >/var/log/cups/error_log

4. Start CUPS:

  /sbin/service cups start

5. Now submit a print job.  When it fails, please attach the
/var/log/cups/error_log file as an attachment to this bug report.  Thanks. 
(Afterwards, you can reset the 'LogLevel' line in your /etc/cups/cupsd.conf file
back to what it was, probably 'LogLevel info')

Comment 3 Zenon Panoussis 2007-07-04 19:51:40 UTC

I no longer have access to that computer, but I will ask its owner to do this.
It might take a few days.

Comment 4 Tim Waugh 2008-05-06 15:46:02 UTC

Any news?

Comment 5 Zenon Panoussis 2008-05-06 16:52:08 UTC

Euhm, no. In fact, I got no feedback back then and by now I have forgotten whose
printer that was. Sorry.

Comment 6 Tim Waugh 2008-05-07 12:16:32 UTC

OK, closing.