Bug 24987

Summary: Problems with installation
Product: [Retired] Red Hat Linux Reporter: _rootshell_
Component: anacondaAssignee: Matt Wilson <msw>
Status: CLOSED NOTABUG QA Contact: Brock Organ <borgan>
Severity: high Docs Contact:
Priority: medium    
Version: 7.0   
Target Milestone: ---   
Target Release: ---   
Hardware: i386   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2001-01-30 05:20:31 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:

Description _rootshell_ 2001-01-25 23:34:40 UTC
After redhat tries to pull the base files off the CDROM, this error occurs

Running anaconda - may take some time
      to load...
Could not find platform independent libraries
     <prefix>
Consider setting $PYTHONHOME to <prefix>[:<exec_
     prefix>]
'import file' failed; use -v for traceback
Traceback (innermost last):
     File "/usr/bin/anaconda", line 3, in ?
          import sys, os, signal
ImportError: No module named os
install exited abnormaly


System:
Intel P3 800 /w Intel motherboard
Vodoo 5500 AGP
2 Maxtor UATA 66 Harddrives
2 IDE Cdroms
Linksys Ethernet Card
Aureal A3D SQ2500

Comment 1 Michael Fulbright 2001-01-26 17:48:50 UTC
Assigning to a developer.

Comment 2 Matt Wilson 2001-01-26 20:42:36 UTC
Is this from stock box-set media?


Comment 3 _rootshell_ 2001-01-27 01:34:15 UTC
Yes it is, Redhat 7.0 Standard

Comment 4 Matt Wilson 2001-01-29 17:41:48 UTC
The first thing I would try is contacting our support department and get some
new media.  Yours may be defective.

Could you tell me a little about your hardware?


Comment 5 _rootshell_ 2001-01-30 04:25:10 UTC
What other information do you need?

Comment 6 Matt Wilson 2001-01-30 05:20:28 UTC
oh, right - missed that bit.  I'm betting bad media at this point.