Bug 27461

Summary:	Intaller Hangs during installation
Product:	[Retired] Red Hat Linux	Reporter:	Francisco.Azuola <francisco.azuola>
Component:	anaconda	Assignee:	Michael Fulbright <msf>
Status:	CLOSED NOTABUG	QA Contact:	Brock Organ <borgan>
Severity:	high	Docs Contact:
Priority:	medium
Version:	7.3	CC:	notting
Target Milestone:	---
Target Release:	---
Hardware:	ia64
OS:	Linux
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2001-02-21 22:57:19 UTC	Type:	---
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Francisco.Azuola 2001-02-14 00:18:12 UTC

From Bugzilla Helper:
User-Agent: Mozilla/4.0 (compatible; MSIE 5.01; Windows NT 5.0)


We are having some trouble installing the Fisher on IA64 release.
When it is time for the installer to format the drive it hangs.
I would greatly appreciate it if you could provide us with some help on 
this issue.

System Spec:  Itanium B3 stepping Bios 89

Reproducible: Always
Steps to Reproduce:
1.eli
2.Go through screens
  until the step that does
  the actual formatting of the partitions. 
3. System hangs.

Comment 1 Bill Nottingham 2001-02-14 17:37:37 UTC

What SCSI adapter? Workstation machines, I assume.

GUI or text install?

Comment 2 Glen Foster 2001-02-16 01:12:05 UTC

We (Red Hat) should really try to resolve this before next release.

Comment 3 Francisco.Azuola 2001-02-17 00:57:14 UTC

System: Big Sur (Workstation)

What SCSI adapter? 
Qlogig 1280


GUI or text install?

I used the GUI install.  Is there a text based one?
Where do I get it from?  The version I got
doesn't seem to allow for a text mode.  I download
it from ftp.redhat.com:/pub/redhat/beta/fisher/iso

Comment 4 Bill Nottingham 2001-02-18 03:10:11 UTC

If you boot the install with

'eli linux text'

(or 'linux text' at the ELI prompt)

it will go into a text mode install.

Comment 5 Bill Nottingham 2001-02-18 03:11:08 UTC

Does the text install work any better?

When the GUI install freezes, can you switch to a virtual console?

Comment 6 Francisco.Azuola 2001-02-21 22:57:16 UTC

Hi,

I tried to install the distribution in text mode as you suggested.

Same results.  However, I get the following message at the time
the system hangs:

Kernel Panic: map_single: could not allocate software IO TLB (16384 bytes)
In interrupt handler - not syncing

Francisco

Comment 7 Bill Nottingham 2001-02-21 23:10:29 UTC

Add 'swiotlb=16384' to the boot prompt, and you should be able to install
successfully.

For some reason, you're installing on a SCSI controller that doesn't
handle 64-bit PCI access. The onboard Qlogic cards should.