Bug 29717

Summary: Installation failed on HP NetServer LC2000
Product: [Retired] Red Hat Linux Reporter: Bill Huang <bhuang>
Component: kernelAssignee: Arjan van de Ven <arjanv>
Status: CLOSED WONTFIX QA Contact: Brock Organ <borgan>
Severity: high Docs Contact:
Priority: high    
Version: 7.1CC: havill
Target Milestone: ---   
Target Release: ---   
Hardware: i386   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2001-03-13 04:41:27 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Attachments:
Description Flags
installer screen
none
ctl-alt-f3 screen
none
ctl-alt-f4 screen none

Description Bill Huang 2001-02-27 06:03:37 UTC 
(The bug is originally reported by HP Japan)

NetServer LC2000
Chipset:ServerWorks Entry ServerSet III LE / 133MHz
Video controllor:ATI Rage IIc
SCSI  Symbios sym53c897

output of error screen are attached:
installer screen: installer.txt
Ctrl-Alt-F3 screen?ctl-alt-f3
Ctrl-Alt-F4 screen?ctl-alt-f4


> 1. GUI installation exited abnormally shortly after installer is started
up(refer attached file :installer.txt)
> ctl-alt-f3.txt, ctl-alt-f4.txt?
> 2. TUI mode installation exited anormally shortly after installer is
started up.(installer.txt, ctl-alt-f3.txt, ctl-alt-f4.txt)
> 3. expert installation failed at ?Fail to insert sym53c8xx module?
>
Comment 1 Bill Huang 2001-02-27 06:16:00 UTC 
Created attachment 11161 [details]
installer screen
Comment 2 Bill Huang 2001-02-27 06:17:08 UTC 
Created attachment 11162 [details]
ctl-alt-f3 screen
Comment 3 Bill Huang 2001-02-27 06:18:12 UTC 
Created attachment 11163 [details]
ctl-alt-f4 screen
Comment 4 Michael Fulbright 2001-02-27 16:46:12 UTC 
What type of install method was this using?
Comment 5 Bill Huang 2001-02-27 17:24:46 UTC 
CDROM installation was selected.
Comment 6 Glen Foster 2001-02-27 21:58:09 UTC 
Re-assigning to kernel
Comment 7 Arjan van de Ven 2001-02-28 08:34:56 UTC 
<4>Unable to identify CD-ROM format
seems to be the key
Comment 8 Michael K. Johnson 2001-03-01 05:07:04 UTC 
It would certainly be worth re-trying this with wolverine.
Comment 9 Brock Organ 2001-03-06 00:27:54 UTC 
this still fails using the Florence RC-2 (kernel 2.4.2-0.1.19) using the
japanese disc1 ... (test machine is at my desk) ... the Florence english RC-2
fails at that same point, but not every time (although it fails shortly
afterwards in a weird way, typically with a "Unable to read CDROM" on VC3) ...
Comment 10 Brock Organ 2001-03-06 14:30:57 UTC 
this same machine has no problem with the 7.0 cdrom (booting using the 2.2
kernel) ...
Comment 11 Brock Organ 2001-03-09 15:18:31 UTC 
a possibility for this problem is that the machine cannot handle the 2.88 Mb
boot image the cd provides ...
Comment 12 Arjan van de Ven 2001-03-12 17:46:30 UTC 
Can you try this with adding "ide=nodma" on the lilo prompt?
And can you also paste the output of "cat /proc/ide/hda/model" ?
Comment 13 Arjan van de Ven 2002-09-05 07:09:17 UTC 
CLOSED due to inactivity