Bug 33477
| Summary: | unable to access web support | ||
|---|---|---|---|
| Product: | Red Hat Satellite 5 | Reporter: | Erica Burton <eburton> |
| Component: | Registration | Assignee: | Adrian Likins <alikins> |
| Status: | CLOSED NOTABUG | QA Contact: | Jay Turner <jturner> |
| Severity: | high | Docs Contact: | |
| Priority: | high | ||
| Version: | unspecified | CC: | srevivo |
| Target Milestone: | --- | ||
| Target Release: | --- | ||
| Hardware: | i386 | ||
| OS: | Linux | ||
| Whiteboard: | |||
| Fixed In Version: | Doc Type: | Bug Fix | |
| Doc Text: | Story Points: | --- | |
| Clone Of: | Environment: | ||
| Last Closed: | 2001-08-10 20:57:38 UTC | Type: | --- |
| Regression: | --- | Mount Type: | --- |
| Documentation: | --- | CRM: | |
| Verified Versions: | Category: | --- | |
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |
| Cloudforms Team: | --- | Target Upstream Version: | |
| Embargoed: | |||
Customer had no SERVICE (R) site in web_user_site_info, but did have a MARKET (M) address created the day of registration (13-MAR-01). I created a new SERVICE site, and created prop records for the new site and the customer's registration. Everything should propagate in the next 30 minutes. I have a feeling this maybe an RHN registration bug, or something new going on with the older redhat.com registration process. Will file a bug with RHN to find out. Assigned to the owner of component The service site record would come from the product registration process, which is no longer supported in the rhn_register client, so closing this out. |
This user is unable to access web support. Web support didn't fill in the product ID, so he cannot submit a ticket. User ID are Password m1n1m@c First name James Last name Stadelmann e-mail ARE Supportable ID 619f18fdf9b45514 Product Name Red Hat Linux 7 Product Code RH21000