Bug 358611
Summary: | Firefox fails to launch | ||||||||||
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Product: | [Fedora] Fedora | Reporter: | Jonathan Roberts <jonathan.roberts.uk> | ||||||||
Component: | firefox | Assignee: | Gecko Maintainer <gecko-bugs-nobody> | ||||||||
Status: | CLOSED INSUFFICIENT_DATA | QA Contact: | Fedora Extras Quality Assurance <extras-qa> | ||||||||
Severity: | medium | Docs Contact: | |||||||||
Priority: | low | ||||||||||
Version: | 8 | CC: | mcepl, simon.andrews | ||||||||
Target Milestone: | --- | ||||||||||
Target Release: | --- | ||||||||||
Hardware: | x86_64 | ||||||||||
OS: | Linux | ||||||||||
Whiteboard: | firefox3INSUFFICIENT_DATAmassClosing | ||||||||||
Fixed In Version: | Doc Type: | Bug Fix | |||||||||
Doc Text: | Story Points: | --- | |||||||||
Clone Of: | Environment: | ||||||||||
Last Closed: | 2008-04-09 14:05:01 UTC | Type: | --- | ||||||||
Regression: | --- | Mount Type: | --- | ||||||||
Documentation: | --- | CRM: | |||||||||
Verified Versions: | Category: | --- | |||||||||
oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||||||
Cloudforms Team: | --- | Target Upstream Version: | |||||||||
Embargoed: | |||||||||||
Attachments: |
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Description
Jonathan Roberts
2007-10-30 17:06:33 UTC
I'm also getting this on one of our systems, also x86_64 (no 32 bit firefox installed). The weird thing is that on one account it works, but on another it doesn't. I've cleaned out the profile (rm -r ~/.*), removed and reinstalled firefox and done an selinux relabel but it still won't launch. If I launch firefox with a URL as an argument then I get a firefox window appearing, but it's immediately non-responsive and I have to kill it. I've got an strace of the session where it fails which I'll attach. This is using the latest firefox-2.0.0.10-3.fc8 Created attachment 294658 [details]
strace log of a firefox session which hangs
Thanks for the bug report. We have reviewed the information you have provided above, and there is some additional information we require that will be helpful in our diagnosis of this issue. Please install firefox-debuginfo; in order to do this you have to enable -debuginfo repository. yum install --enablerepo=\*debuginfo firefox-debuginfo (if you use x86_64 firefox, install firefox-debuginfo.x86_64 package). Then run firefox with a parameter -g. That will start firefox running inside of gdb debugger. Then use command run and do whatever you did to make firefox crash. When it happens, you should go back to the gdb and run (gdb) thread apply all backtrace This produces usually many screens of the text. Copy all of them into a text editor and attach the file to the bug as an uncompressed attachment. We will review this issue again once you've had a chance to attach this information. Thanks in advance. Created attachment 294761 [details]
gdb trace of hanging firefox session
I'm not sure that this is much use since firefox doesn't actually crash - it
just hangs.
The attached gdb session is from where I launched firefox with a URL as an
argument, which opens a window which is non-responsive. Gnome then prompts me
to kill it, which is where the SIGKILL comes from.
Since bugzilla doesn't let you move bugs out of NEEDINFO when adding an attachment I'm just using this to change the bug state. Created attachment 294763 [details]
gdb trace of hanging firefox session
I forgot to add the stack trace to the last attachment. This one is
interrupted where it hangs and has a stack trace applied.
At this point, we're going to only be taking security fixes and major stability fixes into this release of Fedora. However, we still want to ensure the bug is fixed in the next version. We'd appreciate if you could test Firefox 3, available at http://www.mozilla.com/en-US/firefox/all-beta.html or now shipping as the default in Fedora rawhide and provide feedback as to whether it still exists so we can file a ticket upstream to try to fix it in Firefox 3 before it is released. At this point, we're going to only be taking security fixes and major stability fixes into this release of Fedora. However, we still want to ensure the bug is fixed in the next version. We'd appreciate if you could test Firefox 3, available at http://www.mozilla.com/en-US/firefox/all-beta.html or now shipping as the default in Fedora rawhide and provide feedback as to whether it still exists so we can file a ticket upstream to try to fix it in Firefox 3 before it is released. Since there are insufficient details provided in this report for us to investigate the issue further, and we have not received feedback to the information we have requested above, we will assume the problem was not reproducible, or has been fixed in one of the updates we have released for the reporter's distribution. Users who have experienced this problem are encouraged to upgrade to the latest update of their distribution, and if this issue turns out to still be reproducible in the latest update, please reopen this bug with additional information. Closing as INSUFFICIENT_DATA. [This is a mass-closing request, if you think that this bug shouldn't be closed, please, reopen with additional information.] |