Bug 37953
| Summary: | Installer reports 'exception occured' 60% of the way through upgrade | ||
|---|---|---|---|
| Product: | [Retired] Red Hat Linux | Reporter: | Bill Brooks <neurotic_city> |
| Component: | anaconda | Assignee: | Brent Fox <bfox> |
| Status: | CLOSED NOTABUG | QA Contact: | Brock Organ <borgan> |
| Severity: | high | Docs Contact: | |
| Priority: | medium | ||
| Version: | 7.1 | ||
| Target Milestone: | --- | ||
| Target Release: | --- | ||
| Hardware: | i386 | ||
| OS: | Linux | ||
| Whiteboard: | |||
| Fixed In Version: | Doc Type: | Bug Fix | |
| Doc Text: | Story Points: | --- | |
| Clone Of: | Environment: | ||
| Last Closed: | 2001-05-07 21:36:00 UTC | Type: | --- |
| Regression: | --- | Mount Type: | --- |
| Documentation: | --- | CRM: | |
| Verified Versions: | Category: | --- | |
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |
| Cloudforms Team: | --- | Target Upstream Version: | |
| Embargoed: | |||
Can you press <Ctrl><Alt><F3> and <Ctrl><Alt><F3> and see if there are any error messages on these screens? They might give us some idea of what went wrong. Also, the traceback that you sent in doesn't look like the entire thing. Was there more to it? Closing due to inactivity. Please reopen if you have more information. |
From Bugzilla Helper: User-Agent: Mozilla/4.76 (Macintosh; U; PPC) The 'anaconda' installer sucks! Consistently, about 60% of the way through an upgrade from 6.2, in 'text' mode, I get the following message: An internal error occured in the installation program. Please report this error to Red Hat (through the bugzilla .redhat.com web site) as soon as possible. The information on this failure may be saved to a floppy disk, and will help Red Hat in fixing the problem. Traceback (innermost last): File "/usr/bin/anaconda", line 528, in ? intf.run(todo, test = test) File "/var/tmp/anaconda-7.1/usr/lib/anaconda/text.py", line 1126, in run ...of course, I can't save this to a floppy disk, the machine is a server with no floppy drive attached. I love the buttons at the bottom: "OK", "Save" and "Debug". An installer that crashes is not okay! Where is the "This sucks!" button? Reproducible: Always Steps to Reproduce: 1.go into text mode 2.choose 'upgrade current installation' 3.select 'no' to avoid customizing the package installation over and above the already installed packages 4. installer crashes 60% of the way through. Actual Results: I get the following 'exception occured' message: An internal error occured in the installation program. Please report this error to Red Hat (through the bugzilla .redhat.com web site) as soon as possible. The information on this failure may be saved to a floppy disk, and will help Red Hat in fixing the problem. Traceback (innermost last): File "/usr/bin/anaconda", line 528, in ? intf.run(todo, test = test) File "/var/tmp/anaconda-7.1/usr/lib/anaconda/text.py", line 1126, in run Expected Results: I should have successfully finished the bloody installation! I am a paying customer!